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so far, this app works great for me. At least, it fits all my needs (give customers option to redirect instead of my code in custom.js).
However, could we have more flexibility on modify this app in future. Such as, customize the location of selectors, since I want it inside my footer.
Hey Mada in China,
Thanks for your review. The app allows you to add selectors in your footer now. Are you looking for more control on where selectors are placed within the footer itself?
- Geolocation team
Geolocation goes hand in hand with Shopify Markets. However, Shopify Markets is beta and isn't very efficient in performing and redirecting customers to their respective currency. It keeps bouncing back to default currency of store as customers shops from home page to collection page to products all the way to checkout. You also cant disable Shopify Markets to by pass this issue and pretty much stuck with the issue at the mercy of Shopify Devs until they fix it. Our store worked seamlessly when we were using a third party app to show various different currencies and redirection. The geolocation app also doesn't give you much option to pick the placement of the currency selector. You have left, right and centre, but the selector is all the way at the bottom of the website where no customer goes. Request was made to move the selector to either the menu or a floater to make it more visible but request was denied. These issues are costing us lots of $$ from international customers and you cant even disable them or use other apps to resolve it. Sucks to be a Plus member at the moment paying 2000$ a month with such glitchy features which are in beta. We also tried the pop up method where it asks customer if they would like to go to their local country website. However that pop up would not show up until 5 mins later. Shopify plus support team member told us to hire an expert dev to speed up website and it should fix the issue, we did that and the issue continues to remain. Thats one way of flushing 500$ down the toilet. Hope they fix these glitches asap.
Hi there, I am confident this is a setup issue that we can help you with. Please send us an email at cross-border-support@shopify.com and I'll be happy to help.
It seems to work as intended. Not perfect app but good enough. I might need some better solution in the future, but for now its just fine.
Hi there Victor, if you're browsing your store from your home country and default language, then a recommendation won't be shown. If your customers from other countries are not seeing your recommendation however, our support team would be happy to take a look.
Too basic. Need to be able to whitelist pages. (The rest of this text is to maake sure I hit the Minimum 100 characters)
I have tried this app after trying many other apps and I am very satified. Works great, integration is very easy
Worse translation app there is. It just dosent work, simply just does not work. The popup for a country code will auto set to english, and it wont even translate
Hi there, this is not a translation app. It is an app that will direct your customers to the right experience based on their location. If you need a translation app I would suggest trying: https://apps.shopify.com/translate-and-adapt
Overall, the app is good, but the first thing I noticed is that the loading times have slowed down. For me, that's where most of the deductions come from.
The other thing that is not user-friendly at all is that the selection menu appears at the very bottom of the store page. On the one hand, not every user notices this and on the other hand, it is not adjustable, except for the position left, center or right. I would welcome it very much if there would be more setting options. For testing the app is OK, but I will not use the app currently, as long as certain changes and performance optimizations have not been made.
Great app but please let us customise the text.
Why do you have it fixed. Text size and font please. Remove the !important in the CSS code.
Add function in the app where we can select:
- font-family
- font-size
Thank you
Hey Kupora,
Thanks for your feedback. We will explore how we can give merchants more control over the copy and the styling of the recommendation bar.
- Geolocation team
I was disappointed to know that the orders made with a different currency can't be edited and I think this is a very feature of this app because it limits our sales and customer service performance
Hi there, this is not a limitation of the Geolocation app - unfortunately multi currency orders cannot be edited in general at the moment and is something we will be working on separately.
It's fine but it doesn't look so nice in the button of the site. It could be better integrated. Also i you have imessage businnes you can hit the button :-(
Hi M-KAE,
Thanks for your feedback. We continue to work on how the app can be better integrated. You can try using the popup layout for the recommendation to avoid conflict with the iMessage button.
Let us know if we can help with any other questions.
- Geolocation team