Recensioner (403)
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1/ The language button locates at the bottom is hard to discover, not user friendly. Please provide options of location, otherwise move it to the top near search button as most websites do.
2/ The pop up recommendation box is A/ does not make sense. non-english speakers will not understand the recommendation box instruction when first enter the website, if it is set to English. Vice versa, english speakers do not understand the instruction if set to non-english. Why not just display language options (write in their own language) for visitors to chose, simple and straight forward. B/ too big. please provide size options to match the website style. 3/ regarding the problem of pt 1, you may add a remark at the pop up box to tell customer there is a language option box at the footer so they can switch to other language whenever they need.
Thanks for your feedback! Firstly, recommendations appear in the visitors preferred language. E.g. if your site defaults to English but has German as an option, a native German speaker will see the recommendation to switch languages in German as well.
Secondly, your feedback around position of the selectors is valid. Because this app does not change your theme code, we are limited where we can place the selectors. We would suggest customizing your own selectors with the help of an expert to put them in the header: https://shopify.dev/tutorials/customize-theme-support-multiple-currencies
I agree with the previous comment, it would good to have no pop-up and automatic redirect. We are currently on a Shopify Advanced Plan with Markets, and without this app there is no automatic domain redirection built into this $399pm service.
Hi there, yes you can automatically redirect people: https://help.shopify.com/en/manual/markets/international-domains/directing-customers/domain-redirection
does not work on my website. why is that? I cannot see any language switcher on my web site. however I have already set my second language.
o aplicativo não esta funcionando, tentei configurar diversas vezes e é sempre a mesma coisa o lado esquerdo sempre apagado.
Hey esacopets,
Entre em contato com o Suporte da Shopify e podemos ajudá-lo com o problema que você está enfrentando.
- Geolocation team
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How do i remove the "Heroku" code???
ive been trying to remove for days now
is there an uninstall on the app because i didnt seee any
Hi there, I'm not 100% sure what problem you are describing here. Would you please be able to contact the Shopify support team so we can better assist you?
Works for me, BUT I cannot customize the text. Once the app is installed it says "Looks like your browser is set to English. Change language?". Thats not what I want. The text of the example images (in the app store) is much better.
Also the size of the text is quite big. How can I adjust that? For example: the text in my fixed top banner is way smaller compared to the Geo-text.
Once the Geo Banner is more customizable, I'll adjust my rating :)
Hey MERSOR,
When the Geolocation app only makes language recommendation as is the case with your store, we depend on the browser language. This is why the text is different from what you see in App Store listing - which is for both currency and language.
We have had issues with the top bar recommendation type in the theme you are using. We would recommend switching to the "Popup" recommendation type.
- Geolocation team
We don't ship to some countries because of various tax issues. Unfortunately I made the assumption that being a Shopify developed app, that it would also know which countries were available. Some folks saw the popup saying "Store ships to your country!", and were really upset when there were no shipping options. Settings also don't allow us to choose which countries are available. Please make this update to choose countries! I never should have allowed it to auto-install. :(
Hi there, if you don't ship to a country or region, please remove this from your Shopify Payments settings (Settings --> Payments --> Manage). For example, you have Austria (EUR) enabled in your payments settings, but no shipping rates for Austria. Ensuring that your countries/regions in payment settings match your shipping zones will avoid what you have mentioned from happening.
Thank you for your feedback, however! We are constantly looking to improve this process and will be making this easier in the future.
llevo 10 minutos tratando de instalarla pero es muy complejo de hacer, y el soporte que me brindan muy malo
Easy to install and did what it promised but has it's limitations. We still have customers checking out in USD when they should be in their native currency so clearly not everyone is seeing the notification or they are clicking it off because they haven't committed to a purchase when they first land on our site. I would give this 5 stars if the pop-up/notification bar could be activated again between the shopping cart and checkout stage.