Gift Box , 167 recensies

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 93% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 maart 2024

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

CARLITOS handmade
Duitsland
Meer dan 2 jaar gebruiken de app
Digismoothie heeft geantwoord 4 maart 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme.

Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :)

Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence.

Best regards,
Digismoothie

Bewerkt 11 maart 2024

Great app with a highly responsive development team and customer service. Great ROS.

We Print Miniatures
Verenigd Koninkrijk
7 maanden gebruiken de app
14 februari 2024

Le service client est impeccable !
Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés.
Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

Sort de cire
Frankrijk
Ongeveer een jaar gebruiken de app
31 maart 2024

Very good and easy to use app + very fast support

Jeans Barn
Nederland
3 maanden gebruiken de app
5 februari 2024

Gran servicio post venda

Babau Barcelona
Spanje
11 maanden gebruiken de app
6 februari 2024

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Everly
Canada
4 maanden gebruiken de app
10 januari 2024

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many!

There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

Fenris Workshop
Canada
9 maanden gebruiken de app
22 januari 2024

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift.

Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

Bachs Bilpleje Shop
Denemarken
Ongeveer 2 maanden gebruiken de app
27 december 2023

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction.

First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options.

However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution.

I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!

VOTARY
Verenigd Koninkrijk
7 maanden gebruiken de app
14 januari 2024

Customer service very good.

Hardware Living
Australië
20 dagen gebruiken de app