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Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.
Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho.
Agradeço a atenção e para vocês é nota mil!!!
Easy to manage and great customer service
Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!
很好用，已经用了一年多了
Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.
Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift.
Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.
I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction.
First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options.
However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution.
I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!
Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme.
Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :)
Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence.
Best regards,
Digismoothie
A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many!
There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.