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Very happy with this app. It is such an improvement over the native gift card functionality and is easy to set up. The developer has been really responsive and helpful in making customizations for our page.
We switched to this app at very short notice and are very satisfied. Everything works as desired and we were able to implement our wishes quickly. Keep up the good work!
Best regards from Germany
The support team is responsive and super helpful — quick to resolve any questions. Highly recommend!
I'm really happy with the app — especially because it lets you create both physical and digital gift cards. The support has also been great; Arthur in particular has been incredibly helpful.
We've already seen a huge increase in gift card sales using this app. LOVE IT! And support was super responsive in helping us get set up. Highly recommend!
Great app, extremely functional and helpful.
Not to mention Arthur who was extremely kind, supportive and patient to assist all of my requests. Best support! Highly recommend.
We have been using Gift Card Hero for a while now, and they’ve truly earned these five stars. The support team is both knowledgeable and genuinely caring—every question I had was answered quickly and with solutions that really helped. Special thanks to Arthur for the fast and precise tech support!
What really sets Gift Card Hero apart is how seamlessly it integrates into our daily operations. The app is reliable, intuitive, and handles even more complex gift card needs without any fuss.
Best costumer experience , Arthur helped us out so much. Great everything!
Very good app, compared to other solutions we’ve tested before.
Gift card email template includes the message for the receiver.
Theme customizations are handled by the team in a few hours.
Many thanks to Arthur for the fast response and help with customizations
After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable.
We’re sorry to hear about your experience and appreciate your valuable feedback. Our team performed some custom work for your store, which unfortunately led to unexpected issues. We responded within 20 minutes of your report, called you directly, and resolved the technical part within 40 minutes.
It seems that someone from your team later sent a gift card to the wrong recipient and disabled it, which caused it to become unusable. We completely understand how such things can happen and are happy to help you set everything back up correctly.