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We've already seen a huge increase in gift card sales using this app. LOVE IT! And support was super responsive in helping us get set up. Highly recommend!
I'm really happy with the app — especially because it lets you create both physical and digital gift cards. The support has also been great; Arthur in particular has been incredibly helpful.
We have been using Gift Card Hero for a while now, and they’ve truly earned these five stars. The support team is both knowledgeable and genuinely caring—every question I had was answered quickly and with solutions that really helped. Special thanks to Arthur for the fast and precise tech support!
What really sets Gift Card Hero apart is how seamlessly it integrates into our daily operations. The app is reliable, intuitive, and handles even more complex gift card needs without any fuss.
Very good app, compared to other solutions we’ve tested before.
Gift card email template includes the message for the receiver.
Theme customizations are handled by the team in a few hours.
Many thanks to Arthur for the fast response and help with customizations
It's an excellent app, but the best part has been Arthur and the entire development team. They've helped me a lot adapt it to our needs. Thank you very much.This is an updated review from March 2026. Arthur continues to provide excellent support, thank you very much.
After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable.
We’re sorry to hear about your experience and appreciate your valuable feedback. Our team performed some custom work for your store, which unfortunately led to unexpected issues. We responded within 20 minutes of your report, called you directly, and resolved the technical part within 40 minutes.
It seems that someone from your team later sent a gift card to the wrong recipient and disabled it, which caused it to become unusable. We completely understand how such things can happen and are happy to help you set everything back up correctly.
Gift Card Hero is THE gift card solution for us. We evaluated just about all of the gift card apps in the marketplace before settling on Gift Card Hero!
Their support is top-notch, professional and quick! Thank you Arthur!
*Updated* Adding another star due to great customer service. This product does have some quirks if you are using it POS plus online but Arthur has been great about assisting with work arounds.
From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.
Sehr guter Support! Die App wird ständig aktiv weiterentwickelt, was man an den regelmäßigen Updates merkt. Es ist besonders positiv hervorzuheben, dass Anregungen der Nutzer ernst genommen und zeitnah umgesetzt werden!
Gift Card Hero is by far the most comprehensive gift card app. It's built exactly how it needs to be, and the developers have thought of everything. The support is very fast and very helpful. I highly recommend any business with a gift card program to use Gift Card Hero!
