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Giftwizard is an app with a lot of functionality for cashback and rewards. We want to stand out in our industry and we focus on building close relationships with the customers. We used the workflow of giftwizard - had our first customer using the program in under an hour.
It was easy to install and we had it setup within minutes. While I haven't needed too much from them, their support has been amazing.
Keep up the great work for merchants!
Highly recommend Rise.
I use it for Gift Cards, i’ts easy to use and works great!
Fantastic costumer service!
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.
Wonderful app and onboarding team.
They have made an omni experience possible for a 5 instance / one brand Shopify project.
Very attentive, responsive and easy to understand.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential and Multi-Store gift cards and rewards are a great way to do it. It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit program.
I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.
Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖
Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!
Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.
Hi team,
It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!
Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.
As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.
I look forward to hearing from you.
Best,
Mark
Very cool app.
Easy to use and very proactive customer support
Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.