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First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot.
Trust Me - In this Business - It Matters Most
And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining
I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers.
Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT!
Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool.
For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.
Thanks a lot to Eddie
Amazing tool! Highly recommend
John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it
CEO BRUMMY DEALS
Had a quick question for them about a fraudulently marked transaction and Eddie answered me quickly and I knew what to do! Thanks for a great app!
Really good, useful and helpful application. Also very helpful support. Highly recommend.
Easy to use, great customer service
Integrates well in to my site and customers seem to be using it. Gift wizard had an actual person on the other end of the email who responded quickly and was very helpful. So far so good :)
Wonderful feedback thus far. Takes the stress off gifted orders. No additional "notes" to include in packaging and recipient already knows the correct size is coming. (app is in early stages)
Developers are very responsive and address any concern promptly.
Definitely worth adding to your store; Have seen an increase in 'gifted' sales!