Arvostelut (1 089)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
13. helmikuu 2024

Eddie was fantastic to work with! Resolved our question/issue quick

Proven Winners Direct
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
4. lokakuu 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
Rise.ai vastasi 6. lokakuu 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

2. tammikuu 2024

We use rise to manage our employee store. I really like that we can adjust balances of existing loyalty cards and gift cards. Their customer service is very helpful, kind and careful. I was helped by John today and Eddie quite a few times in the past. Great service. -- There are a couple of features that I'd like to see built in such as an easy way to export all existing Loyalty Card Codes (I had to do this manually) and I'd like more control over the Rise Loyalty button for users who aren't logged in.

ShopFactors (Canada)
Kanada
11 kuukautta sovelluksen käyttöä
Rise.ai vastasi 20. helmikuu 2024

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

22. tammikuu 2024

Great, easy to use App and very helpful customer support when needed

The Vault Pro Scooters
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Rise.ai vastasi 20. helmikuu 2024

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

28. marraskuu 2023

Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!

Proud Poppy Clothing
Australia
Yli vuosi sovelluksen käyttöä
Rise.ai vastasi 20. helmikuu 2024

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

19. joulukuu 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Sveitsi
3 kuukautta sovelluksen käyttöä
Rise.ai vastasi 20. helmikuu 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

18. tammikuu 2024

Love Rise and all of the features it offers even on the basic plan. We just started using it on our new launch and its super easy to integrate and offers tons of customization to fit our brand.

BAM Good Bricks
Yhdysvallat
9 päivää sovelluksen käyttöä
Rise.ai vastasi 20. helmikuu 2024

Hi there,

Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!

13. lokakuu 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Rise.ai vastasi 16. lokakuu 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

9. lokakuu 2023

I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!

Volley Tequila Seltzer
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Rise.ai vastasi 16. lokakuu 2023

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

11. joulukuu 2023

Pauline was extremely helpful and quick to answer all of my questions!

NAMELY CO
Australia
Yli 3 vuotta sovelluksen käyttöä