Rise.ai: Gift Cards & Loyalty

Pricing is terrible. They don't just charge for each order Rise is involved with (store credit, loyalty, etc.) - they charge for EVERY ORDER YOUR STORE PROCESSES. It's over $150/month in ADDITION to the $600/year fee. *update* After contacting support, they bumped me up to the $200/month plan and refunded the overage fees. I would still like the price to come down a bit, but this is sufficient.

Seems like the best loyalty app I've used. Great app with a ton of useful functionality - loyalty, gift cards, rewards, store credit and more.

Loaded quick. launched in a few minutes. Support is great and they fixed a problem for me quickly. I am happy with them.

We just got it, but so far it has been really easy to use and set up. I also ran into an issue and was able to get it resolved quickly with their support team. Also - SUPER NICE! Pauline helped me out and it was a really great experience! Excited to keep working with their team and this product!

The app is fine and has been easy for our customers to use. But the support team is awesome, especially Juna. Quick to reply and provided easy to follow directions to solve our issue.

We have a complicated workflow where customers receive a bonus on top of their 5% rewards if they hit certain thresholds. This caused a glitch in how rise handled the rewards and sometimes gave customers double rewards. After some back and forth with Rise which took a while they have mostly fixed this and have also compensated us for the customers who received and redeemed more than they should have. The app does not give you great reporting to be able to monitor this situation or view pending rewards and as such it took me a while to catch this error. If they fix reporting and we confirm this app is working properly I will raise my review again.

O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.

Installed this app way back on one of my stores.
I'm so glad they reached out and told me about their new Gift Card feature!
Finally, a way for my clients to send out gift cards directly to recipients!

Can't believe it hasn't been done before! Way to answer a real need guys.
And adding app sell options to the Gift Card email is an amazing new touch
I'M LOVING IT!

I've been bouncing around between different gift card apps, and it finally seems like I've found what I was looking for! Has so many options and the support is great!

4 starts only because the customer doesn't have the freedom to choose the amount of $ to gift. The gift card value is pre-set by the store owner. Overall, the app has worked fine for my store and the support team member, Ari, has been of great help when I've had questions! :)

Highly recommended!

Our team has spent months looking for the best rewards and gift card app for Shopify. Gift Wizard is the most comprehensive solution if you're looking to provide your customers with a simple and robust loyalty program.

They provide merchants with the best support and make their app as user-friendly and as functional as possible! The team has been really helpful, informing us of updates and new features. Keep up the good work!