Rise.ai: Gift Cards & Loyalty , 1 070 arvostelua
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Luokituksen mukaan
I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.
Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖
Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!
Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.
Hi team,
It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!
Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.
As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.
I look forward to hearing from you.
Best,
Mark
Very cool app.
Easy to use and very proactive customer support
Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.
Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team will be ready to help! :)
I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.
Customer service is off the charts good. We had an issue (due to our own mistake) and they fixed it right away. More than that, the app is amazing and we have done massive gift card business in just the first week! Don't hesitate. Use this app!!! Your customers will love it. Ultimate Game Table
We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.