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Just started using this app for gift cards. The customer service has been fantastic! I've had lots of questions and they are eager to help. I'm happy with my choice to use rise.ai.
Wow! Thank you for the review!
Awesome app! So many possibilities here, day two and I'm already obsessed. The team are also very responsive and helpful. Highly recommend!
Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Customer service, especially Itay and Pauline, was huge help! Overall, very satisfied with the experience.
Thank you for letting us know about your positive experience with Itay and Pauline! Please reach out if you have any additional questions. All the best :)
This app is awesome! It has a great interface and setup is easy. All my questions were answered promptly by Pauline and I highly recommend using this app.
Hi there,
Thank you for the wonderful review! We're happy that Pauline could help, and if you need any further assistance, please reach out to our team :)
Been loving the app so far to help with my store credit. So easy to use and customer service is also amazing a quick to help with anything.
Hi there,
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!
When I had an issue with the email notifications, Pauline checked into it and helped me quickly. She also allowed me to use a feature that was only for upgraded plans, which was so kind and really helped us out since we only needed that one feature and not everything else in the upgraded plans. I really appreciated their customer service and we like the app so far!
We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Wish I had found this earlier! Get this app. It's really worth it and much needed.
Would definitely recommend! I think this is great for sales AND marketing.
Install went perfectly. Customization is great and very easy to do. Contacted them for support and they got back to me very quickly (Thank You Ari).
Kudos to everyone in the team and keep up the good work!
I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!
Can't say enough great things about Ari at Gift Wizard along with all the other folks behind the scenes!
In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products with their Gift Wizard app and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.
This is a great product out of the box but the real testament is the personal attention we received from their support staff.
Big Thanks from all of here at Puppy Culture!