Recensioni (1.090)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 7 aprile 2020

Assistenza veloce e precisa. L'app funziona bene, un po' costosa ma ne vale la pena. Per il momento va bene così

Galup Online
Italia
3 mesi di utilizzo dell’app
28 giugno 2022

App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.

Domo at Home
Stati Uniti
4 giorni di utilizzo dell’app
Rise.ai ha risposto 28 giugno 2022

Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.

6 maggio 2021

I use this app to help me manage all my gift card options. Its a great product and enables to generate additional revenue easily

The Lazy Gourmet
Regno Unito
3 mesi di utilizzo dell’app
Data modifica: 1 maggio 2020

A little premature, but I have shopped and configured enough apps to know this one is above the rest. Great enthusiastic human support. So far, top notch!

One Part Co.
Stati Uniti
4 giorni di utilizzo dell’app
Rise.ai ha risposto 1 maggio 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

30 novembre 2018

At Serve Coffee, we believe in better coffee for our clients and improved lives for those at origin. We also think that coffee makes a great gift that coffee lover's can enjoy every day. Gift Wizard makes gift giving very easy for our clients.

While support is remote, the support staff has been very helpful.

Serve Coffee
Stati Uniti
3 mesi di utilizzo dell’app
Data modifica: 13 agosto 2019

Just started with this app, very easy to navigate/set up gift cards and the customer service is spot on!

Swish Edinburgh
Regno Unito
3 giorni di utilizzo dell’app
Rise.ai ha risposto 15 agosto 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

14 luglio 2023

The app is very expensive for what it is. I've had the app installed for a few months now and have not received any increase in revenue or customer retention. In fact, the majority of customers choose not to sign up for a loyalty card and prefer to proceed straight to checkout. Plus, they advertise their RISE.AI logo in all of the automated emails to customers. It doesn't make sense to have another companies logo on your website for free if you are paying for their service.

PRAYING RABBIT
Stati Uniti
3 mesi di utilizzo dell’app
27 aprile 2022

Terribly expensive, almost feels like a scam. The app charges for orders which are coming on our store and have nothing to do with a usage of the app. The fees are even higher per order than Shopify's own % order fee.

Arcadium
India
3 mesi di utilizzo dell’app
Rise.ai ha risposto 3 maggio 2022

Hi there,
Itay from the Rise.ai team here :), I am sorry you're feeling that way!

Customer experience is our top priority and we completely understand costs are an important issue for any merchant, but I believe it can be clarified better in this case.

I've personally reached out to you several times and it would be highly appreciated if you respond so we can follow up.

Data modifica: 28 ottobre 2015

This app does not work, is not supported, and should not be used. Developers claim a version 2 is on the way, but in the meantime they have dropped all support of the current version and should remove the app from the store.

Edit: I've revised this review from 1 star to 3. The development team contacted me after the original review and were quick explain that a breakdown in communication had occurred and the app was indeed supported and functional. They promptly installed the app and worked with me in testing it.

Sadly, the app has a number of fairly serious bugs, all of which could have been overcome, I think. But the app requires us to manually input shipping addresses one line at a time (you can't even copy/paste the entire address). We do enough volume that the idea of manually inputting shipping addresses for fulfillment is unthinkable. The app seems designed for use by stores who do very small volume. We do anywhere from 100s to 1000s of orders a week and Gift Wizard in its current state has no means to support that kind of business.

I'll certainly be interested in taking another look if the shipping address issue and other bugs are addressed.

Nuzzard
Stati Uniti
3 mesi di utilizzo dell’app
29 marzo 2022

Cumple exactamente con nuestras necesidades y ofrece una muy buena plataforma para la gestión de tarjetas regalo y de fidelización. Su servicio de atención también es un plus y nos han dedicado todo el tiempo necesario para configurar el sistema. (Thank you John!)

owlbox-eurekakids
Spagna
3 giorni di utilizzo dell’app
Rise.ai ha risposto 6 aprile 2022

Muchas Gracias! We are happy to know that John was able to help you with your concerns and that our app meets your business needs!

If there's anything else you need help with, please do not hesitate to reach out!