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Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.
Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...
Thank you so much for your review!
We are pleased to know that you have received immediate assistance from the team.:)
John has been extremely patient and helpful with the resolution of a bug caused by the add-on of cross-selling app. He helped me fix it all the way. Really appreciated the help.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime. :)
Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.
Great app. Very useful and easy to use! Fantastic customer service! Highly recommended!!! Thank you
This app is great! We use it for store credit and gift cards. Roy and his team are awesome at helping with anything you need and are always able to give email/phone support. Would highly recommend!
Allows for the customization we need. Plus, the team is super helpful and always available with questions. Definitely recommend!
Thank you so much for this great review. We're so happy you love Rise 🙏
Enjoy your Gift Card and Rewards Program 😊
the customer support rep Dana, completely made my day better, she was super helpful in all the ways I was needing her assistance and she added her personality to the experience which made it overall a very pleasant and funny chat !!
Superb app & easy to work. Missing some reporting, but it is great overall & Eddie from customer service was so helpful. Thanks!
We thank you for your effort in providing an honest review.
In case an issue arises on your end, please do not hesitate to reach out to us as we are more than happy to help :)
I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!
Thank you for the review :)
Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)