Recensioni (1.101)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
29 agosto 2016

So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.

Alternative Radio
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Data modifica: 24 settembre 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Pink Pewter
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Rise.ai ha risposto 9 giugno 2020

Thank you so much for this great review.

We all really appreciate it 🙌

29 settembre 2023

Excellent customer service. I had a hard time trying to figure out how to migrate my gift cards to Rise. I reached out to support and they walked me through everything step by step. 10/10 highly recommend!

La Chíc Bohème
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Rise.ai ha risposto 4 ottobre 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

26 luglio 2022

Rise agents provide swift and informed support! And always pleasant to interact with. Thanks for all your help!

A.P.C.
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 29 luglio 2022

Thank you for your feedback! We are pleased to know that our friendly support team was able to help you efficiently. Hit us up should need help with anything else!

29 marzo 2022

I recently had some issues logging in and their support staff was very helpful and friendly throughout the whole process. We fixed the issue before it because a problem for my staff.

HEIRESS BEVERLY HILLS
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 31 marzo 2022

Thank you for your positive feedback, happy the issue was resolved :)

We're always happy to assist, don't hesitate to reach out again if you have any other questions!

23 febbraio 2023

Eddie responded quickly. He explained the issue and provided a solution. Very polite and professional. The problem was resolved promptly.

SlimGenics-Direct
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 15 marzo 2023

Hi SlimGenics-Direct,

Thank you so much for your review! We are so glad you had a great experience with our support team! Don't hesitate to reach out if you need anything else :)

9 giugno 2016

Great customer service! I needed a tweak to the app in order to accommodate my check-out process. They were quick to make the needed coding adjustments and I'm good to go!

Luckbox Tees
Stati Uniti
Oltre 2 anni di utilizzo dell’app
8 dicembre 2021

Hands down, the most incredible customer service. We have been using Rise for Gift Cards for over a year, but just transitioned to their loyalty program as well - it has been a great experience and a great app!

HoneyBug
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 8 dicembre 2021

Hi there,

Thank you for the review! It's wonderful to see that you are using Rise for both gift cards and loyalty, and that you have had a great experience.

If you need any further assistance, please let us know.

All the best :)

28 dicembre 2021

Rise.ai has saved us a massive amount of time and resources with their intuitive approach to managing giftcards, making integrating with an existing store incredibly quick and easy. On top of the fantastic product, the team behind the app is equally as great. We have a custom theme that made the integration slightly more hands-on, however, the issue was promptly sorted out by John and Hila and allowed us to begin selling giftcards onsite far quicker than if we had chosen any other route. We would definitely recommend this app for anyone looking for an online giftcard solution

Oxford Shop
Australia
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 30 dicembre 2021

Hi Oxford team! Thank you for taking the time to write such a wonderful review. Please let us know if there's anything else we can assist with! We look forward to seeing great results!

19 luglio 2021

This app is a perfect fit to what we require in our store so far. They also have a great customer service. Pauline has been so patient answering all my queries.

BoutiqueParties
Stati Uniti
Oltre 2 anni di utilizzo dell’app