Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
1 giugno 2018

Amazing service and Great app! Thanks so much Ari for answering all of my questions today!

Nesting Days
Stati Uniti
Oltre 2 anni di utilizzo dell’app
21 ottobre 2021

I use canva to create the image for the cards and then rise.ai make them look fabulous in the card. I am very impressed with this app!

Squirrl
Australia
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 24 ottobre 2021

Greatly appreciate the review :)

28 aprile 2020

We changed our store rewards system over to Rise from the Smile app. So far it is proving easier to use for both us and for the customer. The support team efficiently helped us import thousands of customer rewards balances into store credit.

We are much happier with a store credit system that uses the Shopify gift card mechanism, over our previous points based system that used Shopify promo codes. Customers were previously frustrated that they had to trade in 'points' for a voucher code that then couldn't be used alongside other promo codes so we were often having to void vouchers and manually re add points so that customers could continue to save.

With the Rise app, our customers are more aware of the rewards system and it is instant. As soon as it was live, a customer used their store credit because their balance was visible at the cart which is a fantastic feature.

In addition, we especially love the neat gift card product feature that customers can personalise for the recipient.

Looking forward to seeing this increase customer loyalty further and improve gift card sales.

Thanks for a great app!

Photo Boards®
Regno Unito
Oltre 2 anni di utilizzo dell’app
20 settembre 2018

This is such a great app to allow for gifting on our site! We love that customers can exchange gifts! And their customer service is fantastic! Thanks for all your help, Ari!

OneStopPaleoShop
Stati Uniti
Oltre 2 anni di utilizzo dell’app
15 agosto 2022

everyone has always been very helpful and quick to respond with a solution. Pauline helped me out today and as usual found a solution to what I was trying to accomplish. Highly recommend.

Bestaroo
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 5 settembre 2022

Thank you for your review! It's great to know that Pauline was able to help you efficiently.

Please feel free to reach out should you need further help with anything.

Data modifica: 12 novembre 2019

I just installed the app on time for the holidays and I've loved their top-notch customer service. From their initial video call to help me create the best gift card program that fits my company's needs to their online customer service to help me customize the look and fit of the gift card experience!

Cielomar Jewelry
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 13 novembre 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

10 marzo 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
Nuova Zelanda
Oltre 2 anni di utilizzo dell’app
Data modifica: 25 agosto 2023

Eddie has been a big help setting up our loyalty program! I only gave it 4 stars, because we've been using it less than a week.

Update: After using them for over a year, I have given them a 5 star review. They have been very helpful with our account over the last year...

OldTimeCandy.com
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 19 maggio 2022

Thank you so much for your review!

We are pleased to know that you have received immediate assistance from the team.:)

28 aprile 2020

Great interaction . engagement and client retention for repeated purchase.
Greatly recommend this if you wish to have some membership tiering and rewards.

Refresh Wellness
Singapore
Oltre 2 anni di utilizzo dell’app
29 luglio 2021

We decided to go with Rise as our rewards & loyalty program. The app has a substantial set of features and accomplishes our goal of avoiding a confusing points base system. It integrates well with Shopify Plus and Shopify POS which were two musts for us. Eddie was very helpful in getting all of the features set up properly! Would definitely recommend giving Rise a try.

PetMax
Canada
Oltre 2 anni di utilizzo dell’app
Rise.ai ha risposto 30 agosto 2021

Thank you for the review! We are thrilled that we could help with meeting your loyalty program goals!