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Fantastic customer service from Pauline at Rise.ai. She worked with me to find a solution to our issue and we had it resolved within minutes. Thanks Pauline
Glad Pauline, aka "the problem solver", was able to help you. Thank you for the review :)
Rise makes it so easy to create win-back campaigns and loyalty reward programs. They provide quick assistance with any questions I may have (shoutout to Eddie) and the platform is very user friendly.
Hi Alp N Rock, we are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)
In early 2022, I began leveraging the Rise.ai app small business plan and have seen a notable increase in my returning customer rate since! Moreover, the level of customer service & support has been superb - each request is addressed swiftly via chat with ample documentation available to address any further queries.
Hi Scout and Poppy,
You made our day with your trust in our app and your awesome review! We are all happy to know that you are satisfied with our support!
Cheers to success for you and your business!
Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.
There is no replacement for this app. This has functionality that no other offering does.
If you need store credit and gift cards to function in the online store and POS, this is the solution.
Eddie solved an issue for me and made this even better!
We are all so happy that our support service, especially Eddie's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Straight forward, user friendly, and does what it claims to do. Very responsive and helpful customer service as well.
Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.
Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED
Integration with Recharge. Great and fast response from Support team. I can recommended for sure. Looking forward using giftcard funcion
Hi there, thank you for the review! Great to hear you have the integration with Recharge set up. Please let us know if there's anything else we can help with :)