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Excellent customer service. I had an issue with the Klaviyo integration/flow that Pauline from Rise.ai patiently helped me trace back to a Shopify admin setting.
Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hit us up if you need help with anything!
Amazing app with flexible reward capabilities. Awesome and quick customer service! Would highly recommend Rise to anyone!
ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend
This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better
I used this app for a better customer Gift Card experience. The customer service from John was great. He was patient and helped me quickly with questions and set-up. I highly recommend this app.
Thank you!!
Rise is just what we were looking for. We needed to find a loyalty program that would apply a percentage to the purchase - there's offers just that. In addition, their service is outstanding. They ALWAYS get back to me with any questions or help I need immediately. Lastly, I appreciate that they are also looking for ways to advance their platform to accommodate more options for users.
Recommended! The support team is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.
Hi there,
Thank you so much for your feedback! We are pleased to know that you find ease in selling Gift Cards and issuing store credit using our app! Cheers!
The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!
Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!
Thank you for the awesome feedback!
Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)
Great app and service when needed. Easy to use and to get started with.