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App is easy to use and allowed us to migrate existing gift cards over to Shopify/Rise seamlessly. Customer service is also top notch, replies are always super prompt and helpful! Would recommend for sure.
Hi there,
Thank you for your feedback and we're happy we were able to help with your migration!
Please reach out to us at any time if there is anything else we can assist you with.
Great, fast customer service. They responded, within one minute! Eddie solved my problem right away, and was super nice, and relatable! A pleasure to work with!
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.
Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.
Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!
Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round
Hi there,
We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.
Thank you so much!
I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!
Thank you for the review! We are thrilled that we were able to help you with everything!
I use this app to help me retain repeat customers and incentivize new customer growth. So far, Rise has exceeded my expectations, especially with the reminders to customers that they have Loyalty dollars available. This reminder has brought customers back into my shop to see what's new and to make a purchase. Customer service responds quickly and has helped resolve technical issues I had at onboarding.
The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
App works great for gift cards and store credit! Easy to use. Customer service team is also very responsive and helpful. Shout out to Pauline for the great customer support!!
Thank you for the review! Glad to hear everything is easy to use and you received great customer support from Pauline and the team :)
I have been working on establishing a new loyalty program for my online store recently. Rise AI is great at offering flexible options that we have been able to use to cater to our exact reward program goals. I was really pleased with the customer service I received. I have had questions about setting up the reward flow and program. Customer service was rapid in their response and clear in their answers. Thank you Eddie for taking the time to ensure that our reward program was established correctly.
Hi there,
Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!