Recensioni (1.091)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 31 ottobre 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Orbis UK
Regno Unito
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 3 novembre 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

19 maggio 2019

I trialed the app but needed some help customising the card. Roy was amazing, helped me within five minutes and on a Sunday too, ten out of ten for customer support, thanks Roy, regards Gareth

Demmerys
Regno Unito
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 21 maggio 2019

Thank you so much for your kind review :)
Our merchants' success is our success.

7 settembre 2020

We haven´t used Rise for that long yet, but the setup is easy and the customer support is fast and very helpful! We are super happy with Rise so far, and our customers seem to love the solution as well.

Koala barneklær AS
Norvegia
Oltre un anno di utilizzo dell’app
10 marzo 2022

Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.

Isabelle Moon
Singapore
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 29 marzo 2022

Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.

22 agosto 2023

Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!

The Whisky Room Scotland | Specialist Scottish Spirits & Cigar Shop
Regno Unito
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 6 settembre 2023

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!

25 febbraio 2022

Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round

SiSú
Irlanda
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 29 marzo 2022

Hi there,

We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.

Thank you so much!

28 giugno 2022

I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!

All Fresh Seafood
Stati Uniti
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 28 giugno 2022

Thank you for the review! We are thrilled that we were able to help you with everything!

28 gennaio 2020

I use this app to help me retain repeat customers and incentivize new customer growth. So far, Rise has exceeded my expectations, especially with the reminders to customers that they have Loyalty dollars available. This reminder has brought customers back into my shop to see what's new and to make a purchase. Customer service responds quickly and has helped resolve technical issues I had at onboarding.

Achy Smile Shop
Stati Uniti
Oltre un anno di utilizzo dell’app
Data modifica: 3 settembre 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Holderness & Bourne
Stati Uniti
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 4 giugno 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

4 ottobre 2022

The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved

Starpil Wax
Stati Uniti
Oltre un anno di utilizzo dell’app
Rise.ai ha risposto 7 ottobre 2022

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!