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We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!
Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
I trialed the app but needed some help customising the card. Roy was amazing, helped me within five minutes and on a Sunday too, ten out of ten for customer support, thanks Roy, regards Gareth
Thank you so much for your kind review :)
Our merchants' success is our success.
We haven´t used Rise for that long yet, but the setup is easy and the customer support is fast and very helpful! We are super happy with Rise so far, and our customers seem to love the solution as well.
Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.
Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.
Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!
Such an easy app to use, any questions I had were answered almost immediately by the team. Great service all round
Hi there,
We're glad that your questions were answered by our support team in a timely manner. If there's anyting else that you need, please do not hesitate to reach out.
Thank you so much!
I reached out to the Rise team with an issue I was having with another app company and they resolved it instantly . Great support !!
Thank you for the review! We are thrilled that we were able to help you with everything!
I use this app to help me retain repeat customers and incentivize new customer growth. So far, Rise has exceeded my expectations, especially with the reminders to customers that they have Loyalty dollars available. This reminder has brought customers back into my shop to see what's new and to make a purchase. Customer service responds quickly and has helped resolve technical issues I had at onboarding.
Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
The app itself is not hard to set up and there are plenty of help articles along the way to guide you. If you have any trouble with assets appearing on the store, the Rise team is very responsive and great at following up until the problem is solved
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!