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Great Customer Service! They were very responsive and continued to respond to all my questions during the implementation process. Dana was so helpful during the implementation process! We are so happy to work with Rise. AI
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
Great ap with great technical support from Ari and Shalev.
Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy
We are happy to know that you received excellent service from Hila. Yay :)
Reach out to us if there is anything else we can help with that would help you provide the best offering to your customers!
This app is awesome! Our customers love it, it takes a ton of work off of our hands, and the support has been so helpful. It was also really easy to customize, which made me happy, since I'm not a developer :)
The app is really easy to use - particularly gift cards - and I had some great help from the support staff.
Rise have a chat with a good support on real time.................................................................... :)
Hi there,
Thank you for the great review and for acknowledging our Customer Support's prompt responses!
We're here if you need further assistance on anything else! :)
They have a great support team and detailed documents. Especially Pauline has been very helpful and kind.
Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
Solid 5-stars for this app. Sometimes, the best way to test how well an app will support your business is to break it and see how the developer responds. I found a small issue with a broken image on the gift fulfillment page. Reached out to the developer with a screenshot. Very responsive and thankful for identifying the issue. They corrected it promptly. Lots of value in this app if you want a gift card solution on any Shopify plan.
The Rise.ai team were super helpful and responsive in helping me resolve my issue. They were friendly, quick and helped me figure out something that I couldn't on my own incredibly quickly. Highly recommend!
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Great app and functionality and really great service. Unfortunately for us, it wasn't the best timing but we will surely come back to it in the future.
Thank you for your review. Our support team is always here to help you ✨
We hope to see you back soon.