Rise.ai: Gift Cards & Loyalty

****still on trial, will update this review in a few weeks****
Instaled this app to add gifting to my shop. I really liked the concept of allowing the recipient to choose to get store credit instead of the gift.
Installation was really easy and the features were explained adequately.
So far so go :)

Super easy to use and the customer service is great! Thanks Eddie (chat support). You were super responsive and fast with results. You're a 5 star rating on service. Since I haven't activated this feature on our store just yet, I can't comment on it fully.

Still exploring everything the app can do for us, but so far so good! Fair and transparent pricing model - Giftwizard takes 9.99/m (Starter + Annual Plan) and I don't need to upgrade my Shopify basic plan.

Easy installation and it looks very easy to set up. I'm new at Shopify and it's a great way for me to get my business exposed using their gift card program. I look forward to seeing what it does to attract customers to my site!!

Support has been very active with us. A big thanks to Ari and Mark for their quick responses.

Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!

An incredibly professional, dedicated and friendly team behind one of the best Shopify apps you could add to your website. Fast and easy to set up, yet powerful enough to grow with. Highly recommended.

Thank you so much!! We struggled to find a good store credit app ever since we migrated into Shopify but couldn't find anything native in their system. This app creates the full store credit experience! Our customers will no longer get multiple gift cards which they will have to remember to use, instead, this service accumulates all credit on their account and prompts them to use it at the checkout. Customers don't even have to remember their code, it's just a simple button to apply it. Highly recommended!!

Quick customer service but some resolved issues The rise.ai team is nice and friendly and get back to you quickly. However, if you're looking for a good integration with ReCharge, there is still a lot of work to do. Customers have to give their credit card details when they received a gift, which leads to a lot of frustration and mostly a lot of extra work. I hope they take up a defensive role towards Recharge and push hem to make sure this issue is resolved

I made a mistake with my selection of the wrong plan for my company and I didn't realise until payment had been made. ARI from Gift Wizard was so quick to help me with my problem and sort it all out. So impressed with his service and if the product matches the service then it should be an absolute winner!
Thank-you very much Ari for looking after me so well.

Cheers
Jef
Timeless Soles
Importer & Distributor for:
John Fluevog Shoes, Marie Antoilette Hosiery and Olbrish Handbags.

Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year

The chat support from the app is good and give you the information when is possible :) Have a nice day