レビュー (1,097)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2019年11月13日

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

G-FORCE POWERSPORTS
アメリカ合衆国
アプリの使用期間:3年弱
Rise.aiが返信しました 2019年11月14日

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

編集日:2021年9月3日

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Holderness & Bourne
アメリカ合衆国
アプリの使用期間:3年弱
Rise.aiが返信しました 2020年6月4日

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

2021年7月28日

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Elmhurst 1925
アメリカ合衆国
アプリの使用期間:3年弱
2023年3月20日

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Madison's Niche
アメリカ合衆国
アプリの使用期間:3年弱
Rise.aiが返信しました 2023年3月22日

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

2022年1月12日

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

Fiori
イスラエル
アプリの使用期間:3年弱
Rise.aiが返信しました 2022年1月12日

Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!

編集日:2021年2月3日

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

truemorrow
ドイツ
アプリの使用期間:3年弱
Rise.aiが返信しました 2021年2月8日

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

2021年4月20日

We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!

Bokksu
アメリカ合衆国
アプリの使用期間:3年弱
2023年10月4日

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
アメリカ合衆国
アプリの使用期間:3年弱
Rise.aiが返信しました 2023年10月6日

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

2023年8月15日

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Lunya
アメリカ合衆国
アプリの使用期間:3年弱
Rise.aiが返信しました 2023年8月22日

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

2016年8月29日

So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.

Alternative Radio
アメリカ合衆国
アプリの使用期間:3年弱