Rise.ai: Gift Cards & Loyalty , 1,069件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年1月2日

We use rise to manage our employee store. I really like that we can adjust balances of existing loyalty cards and gift cards. Their customer service is very helpful, kind and careful. I was helped by John today and Eddie quite a few times in the past. Great service. -- There are a couple of features that I'd like to see built in such as an easy way to export all existing Loyalty Card Codes (I had to do this manually) and I'd like more control over the Rise Loyalty button for users who aren't logged in.

ShopFactors (Canada)
カナダ
アプリの使用期間:11ヶ月
Rise.aiが返信しました 2024年2月20日

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

2023年12月20日

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Farm Fresh Meals
アメリカ合衆国
アプリの使用期間:約5年
Rise.aiが返信しました 2024年2月20日

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

2024年1月18日

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

BuyBox Club
アメリカ合衆国
アプリの使用期間:5ヶ月
2023年12月19日

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
スイス
アプリの使用期間:3ヶ月
Rise.aiが返信しました 2024年2月20日

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

2023年12月12日

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
アメリカ合衆国
アプリの使用期間:10ヶ月
Rise.aiが返信しました 2024年2月20日

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

2023年12月11日

Pauline was extremely helpful and quick to answer all of my questions!

NAMELY CO
オーストラリア
アプリの使用期間:3年以上
2023年11月28日

Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!

Proud Poppy Clothing
オーストラリア
アプリの使用期間:1年以上
Rise.aiが返信しました 2024年2月20日

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

2023年12月14日

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
リトアニア
アプリの使用期間:1日
2023年11月13日

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
ドイツ
アプリの使用期間:12ヶ月
Rise.aiが返信しました 2023年11月15日

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

2024年1月24日

Great support!

Womads
アメリカ合衆国
アプリの使用期間:10ヶ月