レビュー (1,099)

総合評価
4.7
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年5月16日

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
アメリカ合衆国
アプリの使用期間:4年弱
2024年6月30日

DO NOT USE this app if you're looking for a VIP-tier-based loyalty program. The app can be configured to send out an email when a customer "unlocks" a tier... however, the app does not explicitly tell customers what tier they're on nor allows them to easily track their progress toward other tiers. Imagine logging into a rewards program with your credit card, airline, or hotel and not being able to see what your status is. This app is broken until they figure this out.

WayFinder Merch
アメリカ合衆国
アプリの使用期間:1日
2024年1月11日

Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.

SNOW® Oral Care
アメリカ合衆国
アプリの使用期間:約5年
Rise.aiが返信しました 2024年2月20日

Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

2024年4月8日

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

SULLIOS
イギリス
アプリの使用期間:3ヶ月
2023年12月20日

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Farm Fresh Meals
アメリカ合衆国
アプリの使用期間:約5年
Rise.aiが返信しました 2024年2月20日

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

2024年5月20日

Eddie was an excellent support assistant. I could not figure it out without him.

Debs Boutique
オーストラリア
アプリの使用期間:約1ヶ月
2023年12月12日

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
アメリカ合衆国
アプリの使用期間:10ヶ月
Rise.aiが返信しました 2024年2月20日

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

2024年2月2日

Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.

Ethical Grace
イタリア
アプリの使用期間:約2年
Rise.aiが返信しました 2024年2月20日

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

2024年4月2日

their customer service is extremely helpful and quick to respond!

Hope & Henry
アメリカ合衆国
アプリの使用期間:5年以上
2024年2月8日

We used this app for a over a year and is extremely expensive for what it offers and the results it delivered - we didn't really find any major shift in increased sales or customer experience compared to what we used before (which was Shopify Gift Cards).

Also, when we uninstalled we learned a pretty harsh lesson - be aware that when you uninstall or remove the app, your customers won't be able to open the link to the original gift card sent to them - which is totally wrong & unfair to the customer as well as the brand. We were under the assumption that you can retrieve it via the Shopify backend. Additionally, if there was any expiration date associated with the Gift Card, then it would not honour it as well once the app has been uninstalled. I don't know how the app approval works but I am surprised this type of stuff was even accepted by Shopify.

Overall, a pretty ordinary experience having spent a lot of time & money on this for well over a year - wouldn't recommend!

Bhumi Organic Cotton (AU)
オーストラリア
アプリの使用期間:約1年