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Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!
Hello there,
Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!
This is a very comprehensive app. We were importing a loyalty program from a different POS and they were able to make it work like a charm. Pauline and Sam were great helps, thanks Rise!!
Thank you for this wonderful review. Our team is always here to help ✨
Please let us know if we can help with anything else.
This shopify app is really easy to Install and to setup, it works well and has a Great Customer Service! Thanks again Sam.
Great to read that setup was simple and that you received great customer support from Sam :)
Thank you for writing a review!
I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.
Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.
Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)
I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.
The app is real cool, easy to use plus the support is fast, Gift Wizard is a must add on for all sites.
Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.
Hi there,
Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.
We're here if you need further assistance on anything else! :)
We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.
Thank you for this awesome review - we really appreciate it!
Keep up the good work with your Store Credit & Loyalty program!
Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.