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This app was very helpful in launching our gift card program. The support team was quick to respond to questions and helped sort out any difficulties I experienced.
Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!
Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.
This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.
Thank you so much for your great review ✨
Enjoy your Gift Card and Rewards Program - you're awesome.
Gift Wizard has solved all our gifting needs - fast, responsive, convenient, and super easy to use !
Very quick customer service! They respond to our inquiries within hours and make changes to address our needs.
Ari's service is the best I have seen with any app, and his problem-solving skills are incredible. feels like i have another staff member on my team with him by email.
the product is great too as it helps capture those last-minute shoppers for the holidays, and i think it will have many uses throughout the entire year as well.
5/5, my experience so far has been awesome
If you are a retail store or extremely high volume store that needs to constantly issue credits/gift cards to customers then this might be for you. We found it looking for "loyalty" programs and found that at $600 for the year it was extremely bare bones and did not fit our business at all. All sorts of features available if you pay more but for a basic rewards, loyalty building app I would steer clear of this one.
Hi team,
It is Mark from the Rise.ai team.
We’re sorry your experience didn’t match your expectations. Your feedback helps us get better!
However, we do have a $19/mo plan, which includes all of our basic Gift Cards, Store Credit and Loyalty services.
As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk.
Best,
Mark
Ari sorted an issue I had with my theme and the app seems great!
My customers love using this app to gift their friends.
Since installing it I see an increase in sales and for every gift purchased I get a new customer, because the gift recipient is being sent to the store by the app which is amazing!
Keep up the good work.
Very helpful reps. Hoping this will be a great add on for our new shopify account. We are switching our complete business from Square to Shopify and this app seems to be what we need to integrate and grow our business.
Thank you so much for this great review.
We all really appreciate it 🙌