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its a really cool app to refund to my customers or to pay off for a contest or a birthday gift!! i would difently change the cash out so when my customers get their refund they should get there money right away.
Absolutely amazing app with lot of possibilities what an online store need to increase the orders and the customer base. Professional looking and very fast support. Worth it!
Yay! We're delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.
Love this app! It is so easy to use, I stay connected to my customers and I can provide them a great customer experience. It helped me set my rewards program in no-time!
Must-have to anyone who wants to automate his store.
Thank you for this positive review! We appreciate it!
Good luck with your Store Credit and Rewards Program!
I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!
The app works like a charm and integrates easily with the theme along with excellent support team (John)
Hi Kai Gourmet, thank you so much for your kind review and support! We are thrilled to know that you are happy with our app. Have a nice day! 😊
The staff support during my migration process has been nothing less than spectacular. I've had four different reps step in when the one I was working with was out, and everyone was on top of my account and ready to help, even before I was a paying subscriber! Itay was the final rep who performed my migration from Square to Shopify, and he went over and above to help me understand the process, and what benefits we could expect from using Rise.ai Gift Cards and Loyalty Programs. Highly recommended! Honestly, their features are so rich that it's even more complex than my company needs at this time, but I feel we will grow into using all features offered, in tandem with our awesome new Shopify site. Shopify has come a long way with app integration, and it truly is like an all-in-one, seamless experience, without feeling like many moving parts.
Thank you for this wonderful review. We work hard to ensure the best customer experience for all merchants, even for those who are enquiring or have not yet subscribed.
We understand that migrating from one platform to another can be a stressful experience for businesses, and we thank you for describing your experience with Rise as "spectacular".
Additionally, appreciate you making note of the broad spectrum of "rich" features we offer.
If you have any further questions, please let us know. All the best with transitioning to Shopify!
Great customer service answered all my questions quickly. The agent was Eddie. So far RISE is very helpful for me because I need to issue store credit to past customers and this is a wonderful option instead of refunds.
Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)
Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.
****still on trial, will update this review in a few weeks****
Instaled this app to add gifting to my shop. I really liked the concept of allowing the recipient to choose to get store credit instead of the gift.
Installation was really easy and the features were explained adequately.
So far so go :)
Still exploring everything the app can do for us, but so far so good! Fair and transparent pricing model - Giftwizard takes 9.99/m (Starter + Annual Plan) and I don't need to upgrade my Shopify basic plan.
Easy installation and it looks very easy to set up. I'm new at Shopify and it's a great way for me to get my business exposed using their gift card program. I look forward to seeing what it does to attract customers to my site!!
Support has been very active with us. A big thanks to Ari and Mark for their quick responses.