レビュー (1,097)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2020年11月16日

We're using Rise for gift cards and loyalty. Replaced our previous rewards program with this and couldn't be happier. Support is exceptional. Set it up right and it's definitely worth the investment. Excited to use during the holiday season and beyond.

MantraBand® Bracelets
アメリカ合衆国
アプリの使用期間:4年弱
2019年12月12日

We used this app to send electronic gift cards during the holidays, and it has been seamless. The team is super helpful and responsive to questions. Highly recommend the app.

LATHER
アメリカ合衆国
アプリの使用期間:4年弱
Rise.aiが返信しました 2019年12月16日

Thank you so much for this great review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

編集日:2020年9月25日

Update** Sept 25, 2020
I had an issue with a customer who ordered a gift card but did not receive it. I messaged the Chat and Sam replied back to me quickly and informed that there was concern that the customer used part of a gift card to pay for the gift card. The level of sophistication to safeguard us is great. I really enjoy using Rise. It is the most expensive app we use but quality does not come cheap. Money well spent! I found Rise while searching for a gift card based loyalty program. I have never looked back since. After downloading it, I saw it was very intuitive to set up. I scheduled a call with a Rise representative to speak about the app and what it can do. After a quick 30 min call, I had what I needed to continue building out my flows and start building greater loyalty with my customers. This is the fastest I have been up and running with an app. Rise has been great and they continue to be great. Thank you for the amazing service and awesome product!

Stay Classy Meats
アメリカ合衆国
アプリの使用期間:4年弱
Rise.aiが返信しました 2020年8月4日

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

編集日:2020年11月25日

We are very impressed with the nuisances with this app, it is very very clever and it really does tick the gift card and store credit. The customer service is outstanding and they took on our custom suggestions and will put them into action! Their rewards program is a bit weaker than their gift cards functionality. We are undecided about the cash back rewards vs other points based rewards, this is a drawback. Not being able to make the customers 'save' and 'build' their rewards is something I think may be a drawback. All in all worth the money though.

Peppermayo
オーストラリア
アプリの使用期間:3年以上
Rise.aiが返信しました 2020年11月27日

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

2017年4月28日

Pretty cool tool to simplify the Gifting option. Ari's customer service is outstanding. Very responsive and open to customization requests with a tight turnaround time. Would recommend to anyone looking to a simple solution to add the gifting option.

Naazlin
カナダ
アプリの使用期間:3年以上
2022年8月30日

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

Rifò - Circular Fashion made in Italy
イタリア
アプリの使用期間:3年以上
Rise.aiが返信しました 2022年9月7日

Thank you for your review!
We are thrilled to know that our app is helping you with your business.
Please feel free to contact us if you need further help or have additional questions.

編集日:2020年5月8日

At first I was initially irritated that their old pricing guide wasn't clear and didn't realize what was/wasn't included at different price points until after installation. HOWEVER....After seeing it from the customer perspective they changed their pricing tier wording here in the app store the next day to reflect things more clearly. The Rise team really does care about how their customers and potential customers feel about their product and genuinely want everyone to enjoy its features and everything be clear. Not to mention, it has great store credit features that I don't think any other app has.

Whoopsie Daisy
アメリカ合衆国
アプリの使用期間:3年以上
Rise.aiが返信しました 2020年5月5日

Hi Stephen,

It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helps us get better!

First of all, I wanted to say we are deeply sorry for any inconvenience we caused.

Our pricing structure is based on total store orders and on features. You can see all the details here - https://rise-ai.com/pricing and on the pricing page itself. We're sorry you found it confusing, and that you didn't fully understand how the charges apply. Just as a safety measure, we will implement fixes to make this even more clear.

In any case, as our policy is 100% customer satisfaction I'd love to talk with you and give you more details. You may reach us anytime at info@rise.ai or at +1 646 8786419.

I look forward to hearing from you.

Best,
Mark

2016年6月20日

LOVIN IT!!!! Gotta jump in and market it more for our customers ;)

Homebuyerjournals
アメリカ合衆国
アプリの使用期間:3年以上
2023年7月11日

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

San Diego Hat Company
アメリカ合衆国
アプリの使用期間:3年以上
Rise.aiが返信しました 2023年8月22日

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

編集日:2021年4月30日

John with Rise has been very helpful with my issue that I had today. Very informative and speedy at responding/solving the matter!

Betsy Boo's Boutique
アメリカ合衆国
アプリの使用期間:3年以上