Recensies (1.097)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
16 juni 2022

Quick, effective and easy to use! Very friendly, timely and helpful support! We used Rise to integrate gift cards from Squarespace and Square and it worked seamlessly to transfer all of them, in one upload, to Shopify! Amazing!

Case for Making
Verenigde Staten
3 dagen gebruiken de app
Rise.ai heeft geantwoord 21 juni 2022

Thank you for this amazing feedback! We are delighted to know that you received immediate assistance from our Support Team and found our app useful and easy to use. Please feel free to reach out should you need further help with anything :)

Bewerkt 27 november 2018

Very quick customer service! They respond to our inquiries within hours and make changes to address our needs.

ALTRD
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Bewerkt 10 juli 2019

Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.

RPM MOTORSPORT LTD.
Canada
2 dagen gebruiken de app
Rise.ai heeft geantwoord 4 juli 2019

Hey guys,
It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better!

First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM.

Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :)

You may reach us anytime at info@rise-ai.com or at +1 646 8786419.

Best,
Mark

27 maart 2020

Very straightforward and easy to use. I like the simplicity of just earning store-credit instead of 'points'. Team has been very responsive and helpful, and open to suggestions for different functionality!

Sorry I've Got Plants
Canada
2 dagen gebruiken de app
Rise.ai heeft geantwoord 29 maart 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

30 maart 2020

This is something I truly need. I was looking for an easy way to get gift cards. This helps me out alot and Thank you.

Whipped-Scented-Shea-Butter-
Verenigde Staten
2 dagen gebruiken de app
Rise.ai heeft geantwoord 31 maart 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

12 november 2020

Couldn't have done it without Dana's help today. Thank you for all your support and making it so easy. Brilliant

Meg & Bee
Verenigd Koninkrijk
2 dagen gebruiken de app
Rise.ai heeft geantwoord 13 november 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

18 november 2021

I've used this app for gift cards and rewards - it's early days however the team have been quick to respond to any questions I've had.

ANTA
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Rise.ai heeft geantwoord 21 november 2021

Thank you for the review :) Even from the start, we are looking forward to seeing great results for your business. Please reach out to us with any questions or to get some tips for launching a new rewards and gift card program.

17 november 2020

I love Rise's active approach - that's what brands need to do now in my opinion. We use rise to send rewards but also to refund customers with store credit and for sending gift cards to our customers when there are problems with shipping etc.

MANO VINO
Israël
2 dagen gebruiken de app
24 oktober 2023

Great customer service! Eddie was super helpful.

FOR OTHERS
Verenigde Staten
2 dagen gebruiken de app
Rise.ai heeft geantwoord 15 november 2023

Thank you for the review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

3 maart 2020

We struggled a lot in the past to manage store credits. This application gave us a platform to manage all of this.

THE KRIPT
Verenigde Staten
Ongeveer 2 maanden gebruiken de app