Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 31 augustus 2021

I was very pleased with this app so far. We're using it to create bulk gift card codes so we can produce physical gift cards for distribution. The process is a little clunky as you have to get your bulk request manually approved before it can happen, but I understand their reasoning for that.

BN3TH.ca
Canada
7 dagen gebruiken de app
Rise.ai heeft geantwoord 1 september 2021

Thanks for the review! We are in the process of updating our bulk feature so this feedback is helpful :) For now, we first check that your bulk gift card requests are uploaded correctly so the process runs smoothly.

Bewerkt 23 augustus 2021

We just installed this App on Firehouse Coffee. Pauline was fantastic and we are excited to start using!!!

Firehouse Coffee
Verenigde Staten
Ongeveer 6 uur gebruiken de app
Rise.ai heeft geantwoord 30 augustus 2021

Thank you for the review! We are excited that you have chosen Rise.ai :)

Bewerkt 29 februari 2016

*Rating based purely on customer service*

UPDATE 2/29/2016:
I was contacted by the GiftWizard team and they installed the app today. I considered removing my review but I chose to change my rating instead because I believe transparency is important in any business and people should chose this app based on the overall experience and not just one bad experience. At the time of this writing the app is working well and I have no issues with it.

Original review 2/26/2016:
This is a review purely based on customer service. I downloaded this app last week. I sent 2 emails last week asking for help with the app. no response. a week later i get an email apologizing and asking if I still need help. I reply this morning asking for help once again. Its the end of the day and not a response. Never got an opportunity to use the app so i don't know if its good. I'm removing it.

Test Store Dy
Verenigde Staten
7 dagen gebruiken de app
27 april 2021

This app seems great and so far I am very happy with it's potential and the quality of the customer support

Luminaire
Verenigde Staten
5 dagen gebruiken de app
Bewerkt 4 november 2020

I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines.
Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)

Qiyorro
Qatar
Ongeveer 5 uur gebruiken de app
Rise.ai heeft geantwoord 4 november 2020

Thank you for this great review. Our team is always here to help ✨

Please let us know if we can help with anything else.

14 april 2023

I am excited to see how this grows my business and I really appreciate their speedy and adept support.

Metolius Tea
Verenigde Staten
Ongeveer 4 uur gebruiken de app
Rise.ai heeft geantwoord 20 april 2023

Thank you for the wonderful review. We are pleased to know that you received immediate assistance from our Support Team. Cheers to success for you and your business!

12 maart 2021

Great app thus far. No issues as of yet. I'm staying hopeful. Super easy to use and understand. I would like to so more these or icons.

ADORN V SEVEN FASHION BOUTIQUE
Verenigde Staten
Ongeveer 3 uur gebruiken de app
20 november 2020

Only using the Gift Card aspects, but they are working great! Pauline has the best customer service ever!

Gray Viking Games
Verenigde Staten
Ongeveer 3 uur gebruiken de app
18 april 2019

Really good app easy to set up, and the most important they have excellent customer support !
Thank you guys

penelope
Griekenland
Ongeveer 2 uur gebruiken de app
Rise.ai heeft geantwoord 18 april 2019

Thank you so much for the review!

Don't forget to try our WorkFlow - the first automated Loyalty, Rewards and Store Credit program ✊

8 januari 2020

Superb app! Just too expensive for a starting company... Got a great going work and want to earn more with a great app? This one is what you are looking for.

Pantsyum
Turkije
Ongeveer 2 uur gebruiken de app
Rise.ai heeft geantwoord 16 januari 2020

Thank you for your review. Our support team is always here to help you ✨

Hope to see you soon with our Store Credit and Rewards Program.