Recensies (1.097)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
29 november 2021

Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better.
Thank you Pauline!
Richard

Hi BEAUTIFUL YOU
Verenigde Staten
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Rise.ai heeft geantwoord 1 december 2021

Hi Richard,

Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience.

Have a great day!

17 mei 2023

Juna was very helpful. Responded to my chat question quickly and efficiently with accurate information. A pleasure to deal with.

Zavida Coffee
Canada
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Rise.ai heeft geantwoord 29 mei 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

28 maart 2018

great service, wonderful app.....

Bonefly
Verenigde Staten
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Bewerkt 22 november 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapore
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3 december 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
Verenigde Staten
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28 september 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Nederland
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20 november 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
Verenigde Staten
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Rise.ai heeft geantwoord 21 november 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!

Bewerkt 7 juli 2023

The help team is super supportive and helpful, even when I'm not sure the right question to ask. Highly recommend, and I'm grateful to all of them.

The Yarnery
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Rise.ai heeft geantwoord 23 januari 2022

We are so pleased that you've experienced stellar customer service! Thank you for taking the time to write a review :)

31 maart 2022

John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!

Lulu and Georgia
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Rise.ai heeft geantwoord 6 april 2022

Thank you for your awesome review! We're glad to know that you received a great customer service from John!

If anything else comes up, please do not hesitate to let us know.

18 januari 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

The Food Folks
India
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