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I'm looking forward to the holiday season with Rise. I spent a great deal of time customizing customer emails, the popup cards, etc. And found the process time-consuming, but easy—in other words, exactly as expected. Throughout the process, as minor issues arose, customer service has been very quick to respond and assist me with my queries. Highly recommended. Update 11.19.20: Even the smallest, least consequential tweaks to random design-related nonsense is met with prompt, and with one Rise associate in particular, cheerful help. Thank you Dana, you're an absolute gem:) And you deserve a raise.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
I’ve had a great experience so far setting up the app! The gift cards are beautiful and look amazing in the store. But I’m most excited about the rewards program! There is lots of great guidance available on the Rise site to help you set up, but when I can’t find the answer I’m looking for, the customer service team has been outstanding. They’ve kindly have helped me with all of my questions and worked through any issues. It does take a bit of time to set up, but the level of detail and customization is well worth it. I can’t wait to share this rewards program with my customers!
Hi Branch & Vine Skin Care,
You made our day with your trust in our app and your awesome review! Our team is happy to know that you are satisfied with our support!
Cheers to success for you and your business!
This is definitely one of the top contenders as far as Shopify apps go. Rise Gift Card App is solid, support is solid and the results are measurable.
Thank you for this awesome review 🙏
Good luck with your new Store Credit and Rewards Program!
This is an incredible app and the customer service is amazing, anytime we have a question they are here to help us- incredible team of people!
Thank you for the wonderful review! We work hard to provide the best support for our customers and we're glad you had such a positive experience. Feel free to reach out with any additional questions :)
Great app- highly customizable and the support team is fantastic so it fits seamlessly on our site and with our branding. good addition to our customer experience
Thank you for this awesome review - your success is our success 🙏
Good luck with your new Store Credit and Rewards Program!
The app is very easy to use. The design is simple yet sophisticated and the team is extremely helpful. Love it!
So far we love the app! It has improved our customers experience by giving them the flexibility to automatically send the gift card on scheduled dates and write a personal message. We are now exploring their loyalty and promotional functions like sending BOGO gift cards. Customer service chat has been quick to answer and they understand their product well.
Hi there, we are delighted to know that you are loving the app! Our team is motivated by this incredible encouragement to keep moving forward, to make our app as best as possible for merchants like you. Thank you!
Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!
Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
The app is easy to use. It's nice to send quick store credits to customers. Customer service is even better than the app. I thought I had an issue (later found out it was something I had done in my settings) so I emailed customer service. They quickly discovered what my issue was and how I did it and walked me through fixing it. Which was just as simple as a click. I definitely recommend this app to any shop!
This app is the best gift card app ever. It's really optimized and very friendly for the customer. They have a chat support, they will help you quickly.