Recensies (1.081)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 2 augustus 2021

We have a complicated workflow where customers receive a bonus on top of their 5% rewards if they hit certain thresholds. This caused a glitch in how rise handled the rewards and sometimes gave customers double rewards. After some back and forth with Rise which took a while they have mostly fixed this and have also compensated us for the customers who received and redeemed more than they should have. The app does not give you great reporting to be able to monitor this situation or view pending rewards and as such it took me a while to catch this error. If they fix reporting and we confirm this app is working properly I will raise my review again.

Golftini
Verenigde Staten
Meer dan 2 jaar gebruiken de app
20 maart 2017

Great app, easy to use and highly increase sales, I truly recommend using it

Pets Wish
Israël
Meer dan 2 jaar gebruiken de app
17 januari 2023

O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.

Nordweg
Brazilië
29 dagen gebruiken de app
Rise.ai heeft geantwoord 31 januari 2023

Hi Nordweg,

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

Bewerkt 4 februari 2022

The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.

ekuBOX
Verenigde Staten
28 dagen gebruiken de app
Rise.ai heeft geantwoord 12 januari 2022

Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)

11 april 2020

Surprised how good this app goes for creating a loyalty program. Rewards are with real money, not with points. This is much better to make the customer come back and use their credit.

BARBAS 1935
Spanje
Meer dan 2 jaar gebruiken de app
10 augustus 2017

Awesome APP! The customer service is truly amazing and they will go out of their way to help you out! HIGHLY RECOMMENDED

Sarcasticme
Verenigde Staten
Meer dan 2 jaar gebruiken de app
31 juli 2019

The customer service is incredible. Noa has been pending all my doubts satisfactorily. Thank you. The application works as expected. Infinity of options to reward consumers.

Puro Estado Fisico
Colombia
Meer dan 2 jaar gebruiken de app
Rise.ai heeft geantwoord 11 augustus 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

1 juni 2018

Amazing service and Great app! Thanks so much Ari for answering all of my questions today!

Nesting Days
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Bewerkt 20 augustus 2020

Highly recommend Rise.
I use it for Gift Cards, i’ts easy to use and works great!
Fantastic costumer service!

www.raoils.is
IJsland
27 dagen gebruiken de app
Rise.ai heeft geantwoord 27 augustus 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

15 januari 2021

This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.

beautybrighter
Verenigde Staten
27 dagen gebruiken de app