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This app has been really great for us. We use it to run our rewards program. Our previous rewards program was based on points and we had multiple customer contacts each week because it was overly confusing. The Rise program is really simple and straight forward and we've had great feedback from our customers.
It was really easy to setup and we were able to simply import our existing customers into the Rise system. It looks great on our website and performs exactly as it should.
Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!
Thank you so much for the review and for recommending our app :)
Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
I really like this app. The customer support is very quick! Thanks!
We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!!
The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.
Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards.
We're glad you're getting such great results in terms of ROI :)
The app is working perfectly for our business needs. It's already helped increase purchasing from our repeat customers. I've always found the team to be incredibly helpful too. Would definitely recommend.
Hi there,
Glad to hear that our app has helped you in your business. Thank you so much for your glowing review!
I love this app. I replaced mine (a combo of 2 apps) one for loyalty and one for rewards and I love it since day one. It is so INTUITIVE for my customers to use. I had an excellent support also on my side. The app works great and I have happy customers that are buying and spending more than before !! Numbers don't lie :)
Very satisfied with the costumer service, fast replies, answered all of our questions immediately and even made a zoom call appointment! Easy to use, the best app for rewards we have used so far! Highly recommended!
Wow! Thank you for the wonderful review. We do our best to provide the best customer experience :) Please reach out to us if there's anything we can further assist with.
I'm looking forward to the holiday season with Rise. I spent a great deal of time customizing customer emails, the popup cards, etc. And found the process time-consuming, but easy—in other words, exactly as expected. Throughout the process, as minor issues arose, customer service has been very quick to respond and assist me with my queries. Highly recommended. Update 11.19.20: Even the smallest, least consequential tweaks to random design-related nonsense is met with prompt, and with one Rise associate in particular, cheerful help. Thank you Dana, you're an absolute gem:) And you deserve a raise.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Amazing App and the support can't get any better... extremely friendly, fast and very supportive... my special thanks goes to ARI Yahalom... :-) Got all my questions answered in no time... It's never been easier for customers to purchase a gift... I highly recommend any store owner to at least give this app a try...
I’ve had a great experience so far setting up the app! The gift cards are beautiful and look amazing in the store. But I’m most excited about the rewards program! There is lots of great guidance available on the Rise site to help you set up, but when I can’t find the answer I’m looking for, the customer service team has been outstanding. They’ve kindly have helped me with all of my questions and worked through any issues. It does take a bit of time to set up, but the level of detail and customization is well worth it. I can’t wait to share this rewards program with my customers!
Hi Branch & Vine Skin Care,
You made our day with your trust in our app and your awesome review! Our team is happy to know that you are satisfied with our support!
Cheers to success for you and your business!