Rise.ai: Gift Cards & Loyalty

Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.

Eddie was very prompt in not only answering my questions but also executing a solution for my website.

Got a bit confused initially however the developers offered to contact me and walk me through and now i've upgraded my account. Really interesting e-gifting app!

I was grateful their live chat was able to help me within a few minutes. Not having responsive support can be so frustrated with Shopify apps. I was able to get an answer to my question fairly quickly on a Sunday, which was huge.

I think I have been on Shopify for a bit over 8 years now and this may be my first review, and that should speak for itself. I cannot say enough great things about Rise and the team there. The price is absolutely justifiable, and with the proper setup (which the Rise team helps with) your ROI will be 7x-10x. We saw immediate results and I cannot wait to see Rise, rise to the top as our favorite app. I was not incentivized in any way to leave this review and I am leaving this review after a couple of months of use. For any pyp competitors reading this review. I hate this app, worst app ever, stay away.

It is Sunday evening where cust service (Ari) is located, but yet he got back to me and fixed my main issues (theme related) immediately and is currently working on my minor aesthetic issues now. I am totally impressed! I researched the other gift card options available through Shopify and they do not compare. Buy with confidence! :)

I like this app very much, great app for gift card and loyalty program, very useful and easy to set up. The customer service is great. They respond very fast and always help me solve my issues. Highly recommend to use this app

A little bit of work to get up and going but with the amazing support from the Rise team, we got it all sorted. Great app! Thank you.

Excellent app, great features and even better support! Keren was very helpful in answering my questions. Looking forward to going live and increasing our customer base!

Love this app! Love that customers can have store credit towards their next purchase and you can even give store credit towards emails.
One little tricky thing though - make sure when you first install the app that you either pay monthly or annually. Annually is already pre selected on top. So if you don't change it to monthly, you may get an unexpected large bill. Luckily,customer service is 5 star and they refunded me. For me - I have a small business at the moment so $19.99 a month is a decent start.