Recensies (1.079)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
Bewerkt 2 augustus 2021

We have a complicated workflow where customers receive a bonus on top of their 5% rewards if they hit certain thresholds. This caused a glitch in how rise handled the rewards and sometimes gave customers double rewards. After some back and forth with Rise which took a while they have mostly fixed this and have also compensated us for the customers who received and redeemed more than they should have. The app does not give you great reporting to be able to monitor this situation or view pending rewards and as such it took me a while to catch this error. If they fix reporting and we confirm this app is working properly I will raise my review again.

Golftini
Verenigde Staten
Meer dan 2 jaar gebruiken de app
17 januari 2023

O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.

Nordweg
Brazilië
29 dagen gebruiken de app
Rise.ai heeft geantwoord 31 januari 2023

Hi Nordweg,

Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

18 juni 2017

Installed this app way back on one of my stores.
I'm so glad they reached out and told me about their new Gift Card feature!
Finally, a way for my clients to send out gift cards directly to recipients!

Can't believe it hasn't been done before! Way to answer a real need guys.
And adding app sell options to the Gift Card email is an amazing new touch
I'M LOVING IT!

Joyofjoys
Israël
29 dagen gebruiken de app
8 april 2018

4 starts only because the customer doesn't have the freedom to choose the amount of $ to gift. The gift card value is pre-set by the store owner. Overall, the app has worked fine for my store and the support team member, Ari, has been of great help when I've had questions! :)

Pingo Apparel
Canada
Bijna 2 jaar gebruiken de app
10 juni 2018

I've been bouncing around between different gift card apps, and it finally seems like I've found what I was looking for! Has so many options and the support is great!

Musictrouble
Israël
29 dagen gebruiken de app
7 april 2019

Highly recommended!

Our team has spent months looking for the best rewards and gift card app for Shopify. Gift Wizard is the most comprehensive solution if you're looking to provide your customers with a simple and robust loyalty program.

They provide merchants with the best support and make their app as user-friendly and as functional as possible! The team has been really helpful, informing us of updates and new features. Keep up the good work!

Blazers & Co
Verenigde Staten
28 dagen gebruiken de app
Rise.ai heeft geantwoord 11 april 2019

What an awesome review, thank you so much for this great review!
Keep up the good work - we glad you like using our loyalty program :)

13 juni 2018

Giftwizard has been a great addition to our store. Their bulk gift card creator is awesome. We used it to migrate our old gift cards into our brand new Shopify store (keeping the original gift card codes and balance!). We're now going to use it for our next sales campaign.

Plus, Giftwizard's support team has made integrating all their features very easy. They have been very responsive to our questions, too. I'd highly recommend!

Homelandgifts
Israël
28 dagen gebruiken de app
11 februari 2016

From the start to finish, my success manager got everything covered, the installation was flawless and he went above and beyond to fulfill our companys' needs. Great customer service and app, would definitely recommend it!

Customizeelitesocks
Verenigde Staten
28 dagen gebruiken de app
Bewerkt 4 februari 2022

The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.

ekuBOX
Verenigde Staten
28 dagen gebruiken de app
Rise.ai heeft geantwoord 12 januari 2022

Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)

28 februari 2017

Great idea!
Looks like exactly what I was looking for to increase customer experience in my store.
Their tech team is also incredibly open to feedbacks, I had a great experience so far.

Forgottenyouthuk
Verenigd Koninkrijk
28 dagen gebruiken de app