Recensies (1.077)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
14 september 2019

I've used a number of loyalty program before. Rise is by far the best.
It helps me a lot with my rewards and gift card program. It is easy to use, user freindly, offers tons of feautres and integrates perfectly with Shopify.

The only thing I'm not crazy about is that it isn't white labeled for starters (they have Rise branding). But all the other tools are great and customer service is awesome.

Highly recommended. Thanks.

thosewhocare
Verenigde Staten
5 dagen gebruiken de app
Rise.ai heeft geantwoord 14 september 2019

Thank you for this great review. We're so happy you love it!

We help merchants to build an enhanced Gift Card & Store Credit program on every Shopify plan - even Shopify Basic.

Enjoy your Gift Card and Rewards Program - you're awesome 😊

19 mei 2020

Usefull and innovative app that lets you reward customers that integrates all rewards onto a gift-card platform. Helpful with integration as well!

Aux Vivres - Épicerie Directe
Canada
5 dagen gebruiken de app
8 februari 2018

My name is Justin and I'm a theme developer.

I've spent a lot of time on researching for the right gift card solution. I think GiftWizard is by far the best one on the app store.

I should probably start with the fact that the user interface of the dashboard is not good enough and they need to improve this part (Mark from their team said it is going to happen soon).

Having said that, it's not just REALLY good for sales, but also for marketing - their tools allow you to send gift cards to customers and help you to bring them back to the store. It helped my clients to ramp up their gift card program.

Eladalead
Israël
5 dagen gebruiken de app
10 juni 2021

This app allowed us to upload our existing gift cards, super useful! Plus their customer service is great.

La Maison Lavande
Canada
5 dagen gebruiken de app
Bewerkt 6 februari 2022

I had a couple of questions shortly after installing the app and received prompt response and resolution. I've had the app a few days, but so far am very pleased. Italy was very helpful.

Up Higher Apparel
Verenigde Staten
5 dagen gebruiken de app
Rise.ai heeft geantwoord 29 maart 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

Bewerkt 12 mei 2022

WARNING When I tried to cancel my subscription they refunded the fee of $199 and turned around and back charged me over $618. They said it was my fault as I mistakenly clicked to change the plan when trying to look for a way to cancel it. When I reached out to support for help I was told I should have paid attention to the warnings about the monthly overages. I explained what happened and was told too bad. I paid $199 on April 12, 2022 to cover April 12 - May 11. I tried canceling on May 12. They are now refusing to refund me. This is outright fraud and a scam. Buyer beware!

Everything Keto
Canada
4 maanden gebruiken de app
Rise.ai heeft geantwoord 23 januari 2022

Hi there,

We appreciate the review and feedback after your conversation with Dana.
Please let us know if there's anything we can help with in the future.

8 december 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!

Fidget Widgets
Verenigde Staten
5 dagen gebruiken de app
Rise.ai heeft geantwoord 8 december 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

19 september 2017

Easy installation. Excellent customer support. I ask lots of newbie questions, and get patient, helpful replies every time.

Culturesonar
Verenigde Staten
4 dagen gebruiken de app
Bewerkt 2 maart 2021

Very disappointed....The app messed up my site appearance. I was billed multiple times for this app, and over two days no one was able to fix the issue of the "Send A Gift" button. Then after several follow up emails, I received no response.

Lovespoon Candles
Verenigde Staten
4 maanden gebruiken de app
28 juli 2017

Our store is testing out the app, their support team( Ari ), are really helpful with any issues and questions. Worth giving a shot for your store!

Revanika
Verenigde Staten
4 dagen gebruiken de app