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We migrated to Shopify and needed a quick bulk-add of gift cards which was our sole reason for the app, however we now launched a loyalty rewards program with an upcoming membership program to use with and we are super thrilled how the app is working. I would recommend the videos and help docs as they were super helpful, but in addition to that their support (esp. Pauline) was AMAZING!
The customer service I received from Eddie today was phenomenal and that's very difficult to find these days. Thanks for quick response and action on fixing my overlapping button!!!
Customer support is our number 1 priority and Eddie is a star! Thank you for acknowledging his great work :)
Rise.ai was the answer to two pieces of functionality we were trying to add to our store. First, we wanted to provide a digital gift card that buyers could send to someone else so that person could make a purchase of their choice. Rise.ai did this SO easily and that gift card has the most sales on our store.
Second, we wanted to provide a one time bonus gift card for first time buyers. There were a few stipulations such as the product being from certain collections but Rise.ai support helped us create the workflow so the bonus gift cards were issued correctly.
The clean dashboard, simple set up and responsive customer support make Rise.ai a five star app!
Thank you for this great review - we appreciate it!
Our mission here in Rise is to help a project like yours to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your program.
This app is fantastic, it does everything I was hoping for, plus more. The most impressive thing so far for me is the amazing customer service! I was unsure how to convert what I wanted my site to look like into reality and Roy went above and beyond to answer my many questions. It's not often customer service leaves me feeling super impressed, but I certainly was this time!
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Rewards Program!
Great customer service. Quick response time and fixed my issue immediately. Thank you Pauline again!
Thank you for your review!
We're very happy to hear you're satisfied with our service and will be happy to assist, should anything else come up.
Ari has been incredibly helpful in moving us through the process of integrating Gift Wizard with our Shopify store. Highly recommended!
Support is quick to reply, really happy with the app so far. I am mainly using it to bulk generate gift cards which it does seamlessly and easily.
Thank you for this awesome review 🙏
Good luck with your new Store Credit and Rewards Program!
Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!
With nice support team and taking care more than normal.
Even some help out of the app or issues.
Thank you so much! App has great features and recommend it.
Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!