Avaliações (1 097)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 13 de novembro de 2019

Great support! Very fast to fix any requests - Customers love this rewards program and I love the flexibility with the custom workflows that provide many ways to incentivise customers - THANK YOU!

G-FORCE POWERSPORTS
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 14 de novembro de 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

Editado a 3 de setembro de 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Holderness & Bourne
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 4 de junho de 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

28 de julho de 2021

Great customer service!! We use rise ai for our loyalty program and gift card. It's so easy to use. 100% recommended

Elmhurst 1925
Estados Unidos
Almost 3 years usando a aplicação
20 de março de 2023

Hilda was extremely helpful in helping me set up a workflow that met my store's needs. She was understanding and worked quickly.

Madison's Niche
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 22 de março de 2023

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

12 de janeiro de 2022

I really enjoy using the app, exceptional customer service team, responds quickly and solves any problem that may have been. Easy and convenient to use and understand.

Fiori
Israel
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 12 de janeiro de 2022

Hi there! Thank you for the wonderful review. We are very pleased to hear you've had such a positive experience!

Editado a 3 de fevereiro de 2021

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

truemorrow
Alemanha
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 8 de fevereiro de 2021

Thank you very much for this 5-stars review and for the important feedback 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

20 de abril de 2021

We have been using Shopify+Recharge since launching Bokksu 5 years ago to grow our business and subscribers. And for the entire time, we've been unable to offer Gift Cards to our customers because the Shopify Gift Card feature doesn't integrate/work with Recharge. However, thanks to Rise.ai's hard work in creating a seamless integration with both Recharge and Shopify, we now can offer Digital Gift Cards & Store Credit to all our customers, which has both generated tens of thousands in revenue for us and saved us thousands in refunds. I highly recommend Rise.ai for Gift Card and Store Credit features!!!

Bokksu
Estados Unidos
Almost 3 years usando a aplicação
4 de outubro de 2023

Eddie's customer service was excellent and was able to navigate me through my issue seamlessly

Antithesis Store
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 6 de outubro de 2023

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know."

15 de agosto de 2023

Customer support is very helpful and fast. Eddie was quick and answered all of my questions very thoroughly! Very helpful.

Lunya
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Rise.ai 22 de agosto de 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

29 de agosto de 2016

So far, so good. We haven't used it for long yet, but it was easy to install and customer service has been extremely responsive.

Alternative Radio
Estados Unidos
Almost 3 years usando a aplicação