Rise.ai: Gift Cards & Loyalty , 1 069 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de janeiro de 2024

We use rise to manage our employee store. I really like that we can adjust balances of existing loyalty cards and gift cards. Their customer service is very helpful, kind and careful. I was helped by John today and Eddie quite a few times in the past. Great service. -- There are a couple of features that I'd like to see built in such as an easy way to export all existing Loyalty Card Codes (I had to do this manually) and I'd like more control over the Rise Loyalty button for users who aren't logged in.

ShopFactors (Canada)
Canadá
11 months usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

20 de dezembro de 2023

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Farm Fresh Meals
Estados Unidos
About 5 years usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

18 de janeiro de 2024

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

BuyBox Club
Estados Unidos
5 months usando a aplicação
19 de dezembro de 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Suíça
3 months usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

12 de dezembro de 2023

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
Estados Unidos
10 months usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

11 de dezembro de 2023

Pauline was extremely helpful and quick to answer all of my questions!

NAMELY CO
Austrália
Over 3 years usando a aplicação
28 de novembro de 2023

Pauline from Rise.ai was so wonderful! She solved our small issue in record time and the process was so smooth!! Thanks so much - we LOVE Rise.ai!

Proud Poppy Clothing
Austrália
Over 1 year usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

14 de dezembro de 2023

So far my best experience with customer support for 10 years while I'm in IM.
Especially thanks to John from the support team, this guy solves issues in an eye blink, also noticed an additional issue and fixed it before I mentioned it.
A+++ Class support, I can't even imagine how it could be improved!

Also about the app, at first it looks quite expensive but we found it very useful and now using this app instead of two! As we want to make custom gift cards and have loyalty program this app has all features that you can imagine!
Just try this app, you won't regret.

GoMilitar
Lituânia
1 day usando a aplicação
13 de novembro de 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Alemanha
12 months usando a aplicação
Questão respondida por Rise.ai 15 de novembro de 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

24 de janeiro de 2024

Great support!

Womads
Estados Unidos
10 months usando a aplicação