Avaliações (1 097)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 28 de fevereiro de 2020

Rise: Gift Cards & Loyalty has been a great help along with great support for our business which creates company stores for B2B. Thanks for the help and guidance on our project.

SVMGear
Estados Unidos
12 months usando a aplicação
23 de janeiro de 2019

Superb app, manages our loyalty perfectly. Ari in the support team has been so responsive and helpful to help us with a couple of bespoke requests we had.

Vape Vape City
Reino Unido
12 months usando a aplicação
9 de dezembro de 2021

Excellent customer service! Responsive and helpful. The app provides the opportunity to customize your gift cards. 5/5

STRIKE MVMNT
Canadá
12 months usando a aplicação
Questão respondida por Rise.ai 29 de março de 2022

Hi there,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

1 de outubro de 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

The Foggy Dog
Estados Unidos
12 months usando a aplicação
21 de abril de 2022

Easy to use, good support! When I had a problem they were quick to answer my questions and assist me in a timely manner.

Kiki + Lulu
Estados Unidos
12 months usando a aplicação
Questão respondida por Rise.ai 3 de maio de 2022

Hi there! We are glad that you find it easy to use our app. If you need further assistance with anything, please do not hesitate to reach out. Cheers!

5 de novembro de 2020

The app is easy to use, easy to configure, and works exactly as it should. The support team is fabulous, super helpful and quick to respond. Highly recommend.

Finders Keep Hers Boutique
Canadá
11 months usando a aplicação
Questão respondida por Rise.ai 8 de novembro de 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

Editado a 29 de junho de 2022

Their Customer Service is very fast and helpful! The option to send the gift card as a gift is super helpful and has made our customer service questions around gift cards decrease significantly. What could be better - having the ability to see the message on the checkout page and order confirmation email so people can be sure their message went through. Sometimes people have trouble sending/receiving gift cards, so having the option to send confirmation emails to the person who sent the gift card would be helpful.

Diaspora Co.
Estados Unidos
11 months usando a aplicação
Questão respondida por Rise.ai 28 de junho de 2022

Thank you for your kind review!

Note the unlike what you've mentioned, customers can see the gift card greeting details on the checkout page, and the buyer does receive a confirmation email once a gift card is purchased and sent.

I've sent you an email and will be happy to assist with any questions or doubts you may have!

Thanks,

Itay
Head of CS

8 de março de 2018

Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.

Tkees1
Estados Unidos
11 months usando a aplicação
12 de dezembro de 2023

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
Estados Unidos
10 months usando a aplicação
Questão respondida por Rise.ai 20 de fevereiro de 2024

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

22 de maio de 2023

Eddie at Rise is fantastic and super helpful. Great support!!! The team is always very helpful and thorough!

Baby Braithwaite
Estados Unidos
11 months usando a aplicação
Questão respondida por Rise.ai 29 de maio de 2023

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!