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Great app that offers a feature we think our customers will love and respond to. App integrated well with the theme and Ari was extremely responsive when we needed some guidance, even meeting a couple of custom needs quickly. Received the first gift order the same day we activated the app. Very happy with both the app and the excellent customer service!
Gift Wizard has been an easy addition to our business, and a very useful one (especially for the holiday season). The support we have received is prompt and helpful. We look forward to continuing to work with Gift Wizard.
Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.
I am very happy with this app. It is simple to set up - even for me who is not very technical. The support has been great. I have emailed and had face time call - very personal and practical in helping me.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Great Customer Support . Just starting out with the app. Excited with the possibilities that the APP provides to build effective customer loyalty and reward program.
We are so pleased that we were able to help you with your concern. Thank you so much for this great feedback! If there's anything else we can do along the way, just let us know anytime.
Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!
The best retention app on Shopify!
Roy and the team were super helpful, and I think this app is a must-have for everyone!!!
Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%!
~ owner, LaliSimone (www.lalisimone.com)
My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.
Thank you for this review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program
Support has been amazing and we are excited about the rapid feature development underway! We've searched for the right Store Credit app, and I believe we've found it.
Thank you so much for your awesome review 🙏
We will soon be releasing the "Returns and Exchanges" trigger to fully automate the Return WorkFlow.
easy to use and a well thought out loyalty program. Its a little expencive if you want to remove their branding, but everything else is perfect!