Avaliações (1 081)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
14 de agosto de 2020

Have been using Rise since we began with Shopify on my other store and now using it on my new store for store credit.

Recommend to everyone who need an easy way to build a real gift card program for loyalty and referrals.

Kidshop Kingdom
Estados Unidos
12 months usando a aplicação
Questão respondida por Rise.ai 27 de agosto de 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

26 de novembro de 2020

Rise.ai is a superior app that is backed up by an industry leading support team! You are not just a customer account to them, but a valued partner that they are truly vested in seeing succeed. Keren and the rest of the support staff have gone above and beyond to ensure we are getting the most out of their platform and that our campaigns launch without a hitch. Top notch and highly recommended!

RealSteel Center
Estados Unidos
12 months usando a aplicação
Questão respondida por Rise.ai 27 de novembro de 2020

Thank you for this awesome review - we really appreciate it and we are all very excited. We do see ourselves as a valued partner and we are truly vested in seeing your success.

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Loyalty program!

Editado a 28 de fevereiro de 2020

Rise: Gift Cards & Loyalty has been a great help along with great support for our business which creates company stores for B2B. Thanks for the help and guidance on our project.

SVMGear
Estados Unidos
12 months usando a aplicação
23 de janeiro de 2019

Superb app, manages our loyalty perfectly. Ari in the support team has been so responsive and helpful to help us with a couple of bespoke requests we had.

Vape Vape City
Reino Unido
12 months usando a aplicação
Editado a 20 de novembro de 2018

UPDATE: The team has helped me resolve any issues by making some changes. I will say they were very helpful once they were able to get back to me. When I see their customer service has improved significantly over time, I will revise and update my review. Thanks to the team for getting back to me in this critical week! I do appreciate your time and effort to help me get some issues resolved.

We needed this app to offer gift subscriptions through an integration with Recharge. At the beginning it seemed to work, however recently the experience with this app has made our gift buyers lose trust in our ability to fulfill their gift orders. There are some kind of issues going on, however the support, or even responses are very limited from the team. I understand personally when there is a huge setback with your company, all of your efforts are diverted to solving the problem. However, keeping quiet and not responding to messages from customers is a d i s a s t e r waiting to happen. Please reconsider hiring someone to at least answer incoming messages in a timely (less than 1 week response) manner.

Field to Cup
Estados Unidos
12 months usando a aplicação
1 de outubro de 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

The Foggy Dog
Estados Unidos
12 months usando a aplicação
5 de novembro de 2020

The app is easy to use, easy to configure, and works exactly as it should. The support team is fabulous, super helpful and quick to respond. Highly recommend.

Finders Keep Hers Boutique
Canadá
11 months usando a aplicação
Questão respondida por Rise.ai 8 de novembro de 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

Editado a 11 de setembro de 2016

Love this app!

I am a developer and use it in a number of my stores

A must have for any store interested in expanding clientele and adding a gifting option.

The integration is very simple.
They recently released version 2.0 so we needed to make some adjustments but the customer service team was great and took care of personalization quickly and efficiently.

Have also received positive feedback from customers who particularly appreciate the option of only including an email address/phone number of the receiver.

Artcube
Estados Unidos
11 months usando a aplicação
24 de fevereiro de 2023

Absolutely amazing app with lot of possibilities what an online store need to increase the orders and the customer base. Professional looking and very fast support. Worth it!

SAMBIRANO GOLD - KAKAÓBAB, KAKAÓVAJ, 100% CSOKOLÁDÉ WEBÁRUHÁZ
Hungria
11 days usando a aplicação
Questão respondida por Rise.ai 15 de março de 2023

Yay! We're delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

8 de março de 2018

Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.

Tkees1
Estados Unidos
11 months usando a aplicação