Avaliações (1 097)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de novembro de 2019

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Nearer The Moon
Reino Unido
4 months usando a aplicação
Questão respondida por Rise.ai 14 de novembro de 2019

Thank you for the review and for recommending our app.

Good luck with your Gift Cards and Rewards Program ✊

11 de setembro de 2021

John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.

Parvai
Índia
4 months usando a aplicação
Questão respondida por Rise.ai 13 de setembro de 2021

Greatly appreciate your recognition of both our customer support and our product :)

12 de dezembro de 2020

The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!

PhilaBox
Itália
4 months usando a aplicação
22 de setembro de 2022

Great and fast customer service who help you find solutions for your specific needs. App works just as promised.

I.Ma.Gi.N. Jewels
Bélgica
4 months usando a aplicação
Questão respondida por Rise.ai 22 de setembro de 2022

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)

17 de julho de 2020

Easy to set up, and always able to get assistance whenever needed. Would definitely recommend Rise for store credit and rewards features

Dawn & Wil
Malásia
4 months usando a aplicação
Questão respondida por Rise.ai 21 de julho de 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

We hope you'll use Rise on even more stores in the future!

Editado a 9 de dezembro de 2021

Eddie was very prompt in not only answering my questions but also executing a solution for my website.

Milk Makeup
Estados Unidos
4 months usando a aplicação
Questão respondida por Rise.ai 25 de novembro de 2021

Hi there,

We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you!

Reach out to us if you have any other questions :)

Editado a 5 de abril de 2022

Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.

Reverse Life
Reino Unido
4 months usando a aplicação
Questão respondida por Rise.ai 6 de abril de 2022

Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience.

We hope to continue providing you the best experience possible :)

Editado a 18 de setembro de 2019

Got a bit confused initially however the developers offered to contact me and walk me through and now i've upgraded my account. Really interesting e-gifting app!

makelasergifts
Reino Unido
4 months usando a aplicação
Questão respondida por Rise.ai 19 de setembro de 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

Editado a 16 de fevereiro de 2021

I was grateful their live chat was able to help me within a few minutes. Not having responsive support can be so frustrated with Shopify apps. I was able to get an answer to my question fairly quickly on a Sunday, which was huge.

JJwinks
Estados Unidos
4 months usando a aplicação
9 de novembro de 2020

I think I have been on Shopify for a bit over 8 years now and this may be my first review, and that should speak for itself. I cannot say enough great things about Rise and the team there. The price is absolutely justifiable, and with the proper setup (which the Rise team helps with) your ROI will be 7x-10x. We saw immediate results and I cannot wait to see Rise, rise to the top as our favorite app. I was not incentivized in any way to leave this review and I am leaving this review after a couple of months of use. For any pyp competitors reading this review. I hate this app, worst app ever, stay away.

Pop Your Pup!™
Estados Unidos
4 months usando a aplicação
Questão respondida por Rise.ai 13 de novembro de 2020

Thank you for this super-great review - we really appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit & Loyalty program!