Avaliações (1 077)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
3 de junho de 2020

Love the app and that it allows your customer to send gift cards as a gift straight to their recipient and even schedule a date to do so! I had an issue with the functionality initially but Hila was so quick to fix and the app is performing well in our store! Thank you Hila for your amazing and friendly support!

RAPH&REMY™
Singapura
Almost 4 years usando a aplicação
Questão respondida por Rise.ai 4 de junho de 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

11 de julho de 2023

Easy to use! Customer service has been responsive and very helpful with our needs. We recently upgraded our plan and are enjoying the new features available to us.

San Diego Hat Company
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Rise.ai 22 de agosto de 2023

Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

Editado a 16 de novembro de 2020

We're using Rise for gift cards and loyalty. Replaced our previous rewards program with this and couldn't be happier. Support is exceptional. Set it up right and it's definitely worth the investment. Excited to use during the holiday season and beyond.

MantraBand® Bracelets
Estados Unidos
Almost 4 years usando a aplicação
12 de dezembro de 2019

We used this app to send electronic gift cards during the holidays, and it has been seamless. The team is super helpful and responsive to questions. Highly recommend the app.

LATHER
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Rise.ai 16 de dezembro de 2019

Thank you so much for this great review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

Editado a 25 de setembro de 2020

Update** Sept 25, 2020
I had an issue with a customer who ordered a gift card but did not receive it. I messaged the Chat and Sam replied back to me quickly and informed that there was concern that the customer used part of a gift card to pay for the gift card. The level of sophistication to safeguard us is great. I really enjoy using Rise. It is the most expensive app we use but quality does not come cheap. Money well spent! I found Rise while searching for a gift card based loyalty program. I have never looked back since. After downloading it, I saw it was very intuitive to set up. I scheduled a call with a Rise representative to speak about the app and what it can do. After a quick 30 min call, I had what I needed to continue building out my flows and start building greater loyalty with my customers. This is the fastest I have been up and running with an app. Rise has been great and they continue to be great. Thank you for the amazing service and awesome product!

Stay Classy Meats
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Rise.ai 4 de agosto de 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

28 de abril de 2017

Pretty cool tool to simplify the Gifting option. Ari's customer service is outstanding. Very responsive and open to customization requests with a tight turnaround time. Would recommend to anyone looking to a simple solution to add the gifting option.

Naazlin
Canadá
Over 3 years usando a aplicação
30 de agosto de 2022

Very easy features and the support is very quick. We use Rise for gift card and creating discount codes.

Rifò - Circular Fashion made in Italy
Itália
Over 3 years usando a aplicação
Questão respondida por Rise.ai 7 de setembro de 2022

Thank you for your review!
We are thrilled to know that our app is helping you with your business.
Please feel free to contact us if you need further help or have additional questions.

Editado a 8 de maio de 2020

At first I was initially irritated that their old pricing guide wasn't clear and didn't realize what was/wasn't included at different price points until after installation. HOWEVER....After seeing it from the customer perspective they changed their pricing tier wording here in the app store the next day to reflect things more clearly. The Rise team really does care about how their customers and potential customers feel about their product and genuinely want everyone to enjoy its features and everything be clear. Not to mention, it has great store credit features that I don't think any other app has.

Whoopsie Daisy
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Rise.ai 5 de maio de 2020

Hi Stephen,

It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helps us get better!

First of all, I wanted to say we are deeply sorry for any inconvenience we caused.

Our pricing structure is based on total store orders and on features. You can see all the details here - https://rise-ai.com/pricing and on the pricing page itself. We're sorry you found it confusing, and that you didn't fully understand how the charges apply. Just as a safety measure, we will implement fixes to make this even more clear.

In any case, as our policy is 100% customer satisfaction I'd love to talk with you and give you more details. You may reach us anytime at info@rise.ai or at +1 646 8786419.

I look forward to hearing from you.

Best,
Mark

20 de junho de 2016

LOVIN IT!!!! Gotta jump in and market it more for our customers ;)

Homebuyerjournals
Estados Unidos
Over 3 years usando a aplicação
Editado a 30 de abril de 2021

John with Rise has been very helpful with my issue that I had today. Very informative and speedy at responding/solving the matter!

Betsy Boo's Boutique
Estados Unidos
Over 3 years usando a aplicação