Rise.ai: Gift Cards & Loyalty , 1 070 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de abril de 2020

I had a few issues with the initial setup, but the support team from Rise was super responsive and went above and beyond to get things up and running. Would definitely recommend.

Types & Symbols
Estados Unidos
27 days usando a aplicação
Questão respondida por Rise.ai 22 de abril de 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

24 de outubro de 2022

Great functionality for the price, and very helpful customer service! Rise was a perfect replacement for our old loyalty app.

rikumo
Estados Unidos
27 days usando a aplicação
Questão respondida por Rise.ai 7 de novembro de 2022

Hi Rikumo! Thanks so much for taking the time to leave this review—we really appreciate it 💖

11 de dezembro de 2019

Rise is one of the few companies, aside from Shopify, that deliver unmatched customer service. I was up and running in literally 10 minutes. You guys are great!

RazorGuard
Estados Unidos
27 days usando a aplicação
Editado a 21 de outubro de 2019

Inexplicable charges and inability to retrieve invoices to understand how the charges have been calculated despite having zero usage. No thanks.

Dilly Blue
Reino Unido
27 days usando a aplicação
Questão respondida por Rise.ai 22 de outubro de 2019

Hi team,

It's Mark from the Rise.ai team. Thank you for bringing this matter to our attention. Your feedback helps us get better!

Please notice that our pricing structure is based on total store orders. You can find all the details here - https://rise-ai.com/pricing. We would be happy to talk with you and understand how to make it even more clear so this won't happen again.

As our policy is 100% customer satisfaction - Please reach us at info@rise-ai.com or at +1 646 8786419 so we can talk.

I look forward to hearing from you.

Best,
Mark

25 de fevereiro de 2016

Very cool app.
Easy to use and very proactive customer support

Exotic Woman
Índia
27 days usando a aplicação
27 de novembro de 2020

Seems like the best in breed for referral and loyalty programs based on our test run with it versus various competitors who we shall not name. They also jumped in and gave us personal tech suppport right in the middle of Black Friday, which was way above and beyond what I was expecting.

FCTRY
Estados Unidos
26 days usando a aplicação
19 de setembro de 2023

Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !

Nuoo
França
5 days usando a aplicação
Questão respondida por Rise.ai 21 de setembro de 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team will be ready to help! :)

Editado a 21 de outubro de 2017

I contacted the support regarding my issue. And they got back to me very promptly and helped me to resolve the issue until it's done. Now, I look forward to seeing the app work on my site.

Bohoforest
Reino Unido
26 days usando a aplicação
Editado a 30 de novembro de 2018

Customer service is off the charts good. We had an issue (due to our own mistake) and they fixed it right away. More than that, the app is amazing and we have done massive gift card business in just the first week! Don't hesitate. Use this app!!! Your customers will love it. Ultimate Game Table

Table of Ultimate Gaming
Estados Unidos
26 days usando a aplicação
23 de maio de 2020

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Maui Kuʻia Estate Chocolate
Estados Unidos
26 days usando a aplicação
Questão respondida por Rise.ai 26 de maio de 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.