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Gift Wizard has solved all our gifting needs - fast, responsive, convenient, and super easy to use !
If you are a retail store or extremely high volume store that needs to constantly issue credits/gift cards to customers then this might be for you. We found it looking for "loyalty" programs and found that at $600 for the year it was extremely bare bones and did not fit our business at all. All sorts of features available if you pay more but for a basic rewards, loyalty building app I would steer clear of this one.
Hi team,
It is Mark from the Rise.ai team.
We’re sorry your experience didn’t match your expectations. Your feedback helps us get better!
However, we do have a $19/mo plan, which includes all of our basic Gift Cards, Store Credit and Loyalty services.
As our policy is 100% customer satisfaction you can reach us at info@rise.ai or at +1 646 8786419 so we could talk.
Best,
Mark
Very quick customer service! They respond to our inquiries within hours and make changes to address our needs.
Ari's service is the best I have seen with any app, and his problem-solving skills are incredible. feels like i have another staff member on my team with him by email.
the product is great too as it helps capture those last-minute shoppers for the holidays, and i think it will have many uses throughout the entire year as well.
5/5, my experience so far has been awesome
Ari sorted an issue I had with my theme and the app seems great!
My customers love using this app to gift their friends.
Since installing it I see an increase in sales and for every gift purchased I get a new customer, because the gift recipient is being sent to the store by the app which is amazing!
Keep up the good work.
Very helpful reps. Hoping this will be a great add on for our new shopify account. We are switching our complete business from Square to Shopify and this app seems to be what we need to integrate and grow our business.
Thank you so much for this great review.
We all really appreciate it 🙌
Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.
Very happy with the output. Strongly referred!
Great customer Service.
DAY ONE...
I was Little reserved with the limited features and the plans as i wasnt sure how this feature will be used. but they offered me all the features on Pro for longer than 7 days to a month to see how things go... then pay for the suitable plan. This way i can use all the features to GROW and MAKE MORE SALES rather than make NO SALES from lack of features.
They Asked what kind of features i was looking for and what improvements can be made, This shows that they care for me to grow and knowing my needs helps them develop their app further.
Stand Out Feature Compared to Competitors...
1.The app Installs Automatically with the buttons in the right places and matching your theme, so you dont need to manually install the snippets.
2. Thay care and listen to your needs and are still developing the app from your suggestions and ideas if not too impossible..
Overall i'm loving the features that lets my customers send the products to their friends as gifts with a E-Gift card by email or SMS.
More Updates to come...
Response/customer service is outstanding!! We pride ourselves on that and appreciate when others do too. We're giving this app a "go" through the holiday season. I suspect it will only delight us!