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Thank you so much for your help!
I'm just starting off and it was amazing to hear that you were so open to helping my store grow until I get some sales, you guys are the best.
This app is exactly what I looking for to get my first few sales.
Quick, effective and easy to use! Very friendly, timely and helpful support! We used Rise to integrate gift cards from Squarespace and Square and it worked seamlessly to transfer all of them, in one upload, to Shopify! Amazing!
Thank you for this amazing feedback! We are delighted to know that you received immediate assistance from our Support Team and found our app useful and easy to use. Please feel free to reach out should you need further help with anything :)
Giving this app and 2nd chance and will update it within 15 days, customer service reached out and looks like they want to make this work.
Hey guys,
It's Mark from the Rise team. Thank you for bringing this matter to our attention. Your feedback helped us get better!
First of all, I wanted to say we are deeply sorry for any inconvenience we caused. We carried out an internal investigation and it seems that Roy, our CS manager, contacted Chris from your team after less than 12 hours on Saturday, June 22nd, 2019 at 11:15 AM.
Furthermore, our VP of product, Ari called you during this weekend and tried to solve your unique theme issue. You’re welcome to take another look and try our app again with our new retention and upsell tools. We’d love to have you back :)
You may reach us anytime at info@rise-ai.com or at +1 646 8786419.
Best,
Mark
Very straightforward and easy to use. I like the simplicity of just earning store-credit instead of 'points'. Team has been very responsive and helpful, and open to suggestions for different functionality!
Thank you for your great review. You are also the best ✨
Good luck with your Store Credit Rewards Program.
This is something I truly need. I was looking for an easy way to get gift cards. This helps me out alot and Thank you.
Thank you for your review. Our support team is always here to help you ✨
Good luck with your Store Credit and Rewards Program.
Couldn't have done it without Dana's help today. Thank you for all your support and making it so easy. Brilliant
Thank you for this wonderful review. Our team is always here to help ✨
Please let us know if we can help with anything else.
I love Rise's active approach - that's what brands need to do now in my opinion. We use rise to send rewards but also to refund customers with store credit and for sending gift cards to our customers when there are problems with shipping etc.
Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do.
Amazing customer support, very knowledgeable and very helpful.
Just launched my gift card and rewards program - and it works great! I love the options to send emails to recipients, and Instagram integration is a great addition as well. Also - much better than Shopify's native solution for store credit. Would recommend!
Ari is the man! He helped me set up a very important workflow in literally 3 minutes. Loving this company already!
Thank you so much for this great review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊