Rise.ai: Gift Cards & Loyalty , 1 073 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 4 de novembro de 2018

I have not launch my store yet, but so far I am loving this app! It lets me customize the E-greeting card the way I want to, but most importantly; a great customer service / help! Since there is not many gift card customization app, this is definitely a MUST-HAVE!!! - I cannot wait to write more review about my experience with GiftWizard® once my store is up and running! - Stay tuned!

VOID/əv/COLOR
Estados Unidos
6 days usando a aplicação
26 de novembro de 2016

Can't say enough great things about Ari at Gift Wizard along with all the other folks behind the scenes!

In a period of 24 hours they worked on fine tuning our site to work exactly the way we wanted it to. Their response time is within minutes of reaching out to them. We had some "special" circumstances with integrating our gift wrapping products with their Gift Wizard app and they came to the rescue, writing additional code to accommodate a user friendly interface for our customers.

This is a great product out of the box but the real testament is the personal attention we received from their support staff.

Big Thanks from all of here at Puppy Culture!

Puppy Culture
Estados Unidos
6 days usando a aplicação
28 de fevereiro de 2023

Just setting it up right now but have experienced AMAZING customer service so far!! Pauline, was so helpful with helping me migrate over from my old POS system.

EVER Boutique
Estados Unidos
6 days usando a aplicação
Questão respondida por Rise.ai 15 de março de 2023

Hi there,

Thank you so much for the amazing review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!

28 de fevereiro de 2021

We used Rise to migrate our old gift cards to our Shopify. Couldn’t be happier! They were very helpful and made the process super easy

The Robyn's Nest Boutique
Estados Unidos
6 days usando a aplicação
16 de julho de 2019

We loved how quickly Roy was able to migrate all of our old gift cards into our new POS to make checkout easy on our team and keep customers happy as well. The team at Rise was easy to work with & responded in a timely manner.

Greenhouse Home
Estados Unidos
6 days usando a aplicação
Questão respondida por Rise.ai 21 de julho de 2019

Thank you so much for this GREAT review! 🙏
We're happy you launched the Gift Card / Loyalty integration to your POS. Enjoy your Store Credit Program - you're awesome 😊

Editado a 5 de junho de 2018

After some initial communication problems the team at Gift Wizard have been very helpful and sorted out the app so that it is working extremely well and we are very impressed with the way it works.

Tuppys
Austrália
5 months usando a aplicação
15 de maio de 2019

This app has really helped us to build an effective rewards marketing strategy. I love the pricing and features.

The support for this app is fantastic! They respond very fast and have been able to customize quickly as well.

airpods-funky-cases
Israel
6 days usando a aplicação
Questão respondida por Rise.ai 16 de maio de 2019

Thank you - this is a great review! Keep up the good work with the Rewards.
We're glad you're getting such great results in terms of ROI :)

Editado a 19 de novembro de 2022

The customer service with this app is AWESOME!! Pauline and John were super helpful and very efficient with answering my questions and helping me with tips for my gift cards! I highly recommend this app!

REDFOX Active
Estados Unidos
6 days usando a aplicação
Questão respondida por Rise.ai 16 de novembro de 2022

Hi REDFOX Active,

We are all so happy that our support service, especially Pauline's, can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to reach out. We are always ready to support you!

19 de outubro de 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Flight Boutique
Estados Unidos
6 days usando a aplicação
Editado a 6 de junho de 2017

Tested this app in order to see if it would be right for my company. Great Features, and customer service is excellent. I highly recommend this app for any Shopify store.

Testforgiftwizard1
Estados Unidos
6 days usando a aplicação